What we needSymbotic is seeking for a Learning Program Manager to join our Field Learning team within our Human Resources organization. As the Program Manager, you will be responsible for coordinating the planning, execution, and delivery of learning, documentation, and workforce enablement initiatives across the Field Learning ecosystem. This position will report to the Director, Field Training.
What we doThe Field Learning team supports learning, documentation, technology, and deployment activities that prepare the workforce for technical onboarding, product launches, operational readiness, and other strategic business initiatives. We partner across functions to move programs from initial scoping through development, implementation, and measurement.
What you'll do- Manage the day-to-day execution of learning, documentation, and workforce enablement initiatives from intake through deployment and measurement.
- Partner with stakeholders to document requirements, establish project plans, define milestones, track deliverables, and monitor multiple workstreams.
- Coordinate activities across Documentation, Learning Architecture, Instructional Design, Learning Technology, Deployment, and Operations.
- Facilitate working sessions, track action items, identify blockers, escalate risks, and help teams address issues affecting execution.
- Maintain project schedules, status reports, implementation plans, and readiness trackers.
- Monitor implementation progress, deliverables, milestones, dependencies, and program performance metrics.
- Identify opportunities to improve workflows, project management practices, and coordination across the learning organization.
What you'll need- Bachelor's degree in Business, Education, Organizational Development, Project Management, Operations, Engineering, or a related field
- PMP preferred but not required
- Minimum of 8 years of related experience or equivalent work experience.
- Experience managing technical projects, programs, or cross-functional initiatives involving multiple teams and stakeholders.
- Experience with managing localization training materials and projects
- Strong project planning, organization, facilitation, communication, and execution skills.
- Experience using AI platforms to create project plans, status reports, implementation trackers, and executive-ready updates.
- Bilingual reading and writing in Spanish preferred but not required.
- Strong analytical and problem-solving skills, with the ability to manage competing priorities and multiple initiatives.
- Hybrid role based in Wilmington, MA. (2 days a week)
Our Environment- Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
- Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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The base range for this position in the posted location is $120,750.00 - $177,100.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
