Learning & Development Manager Senior

“I can succeed as a Learning & Development Manager Senior at Capital Group.”

As the Learning & Development Manager Senior supporting Investment Operations, you will shape how associates and leaders build the capabilities needed for today and the future. You will lead the learning talent development, and knowledge management strategy, build a new global team, and connect learning with trusted knowledge and performance support so associates can apply new skills in their work. Working across Investment Operations and with enterprise partners, you will turn business, workforce, and talent priorities into scalable experiences that improve readiness, adaptability, leader effectiveness, and business performance. You will bring deep learning solutions and knowledge management expertise, strong people leadership, sound business judgment, and an evidence-based approach to delivering measurable outcomes.

“I am the person Capital Group is looking for.”

• You have demonstrated leadership of learning, talent development, knowledge management, with accountability for both strategy and execution.
• You bring deep expertise in performance consulting, learning solutions, and instructional design, including needs assessment,  design, development, implementation, and evaluation.
• You have built, led, and developed high-performing teams and can create clear expectations, coach talent, strengthen organizational capability, and establish accountability for outcomes.
• You translate business strategy, workforce priorities, and capability gaps into sequenced learning portfolios, knowledge practices, and scalable solutions.
• You have led complex portfolios and can establish governance, prioritize demand, manage budgets, capacity and external partners, and communicate investment trade-offs and risks to senior leaders.
• You are an influential consultant and partner who can diagnose needs, frame choices, advise senior leaders, and align stakeholders across business, HR, Knowledge Management, Technology, Data, and Risk.
• You use data and evidence to evaluate impact and continuously improve, and you understand how knowledge management, content governance, learning technology, responsible AI, risk, privacy, and controls contribute to an effective learning and knowledge ecosystem.
• You operate effectively in ambiguity and bring deep knowledge of knowledge management, content governance, learning technology, digital adoption, and responsible AI-enabled learning and knowledge capabilities.

Preferred Qualifications

• 10 years of experience in learning development
• Minimum of 8 years of experience as a people leader
• Knowledge management experience
• Bachelor's degree

“I can apply in less than 4 minutes.”  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

Charlotte Base Salary Range: $166,236-$282,601

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.