Summary:The Sarnova Learning & Development Architect works with all levels of management to achieve learning goals and ties learning to the organizational goals. They are responsible for analyzing, designing, developing, implementing, evaluating and maintaining comprehensive learning solutions in support of internal programs, projects and initiatives.
Essential Duties and Responsibilities: - Applies instructional systems approach to curriculum design, re-design and development
- Conducts instructional design phases and activities for the proposed learning solution
- Analyzes learning needs utilizing needs assessment techniques
- Applies principles of adult learning to the design and development of learning solutions
- Designs and develops innovative solutions for instructor-led (in person or via web) and online courses. (These solutions may include job aids, online reference, facilitator guides, facilitator presentation, participant workbooks, eLearning, etc.)
- Maintains and promotes approved standards for all learning solutions
- Supports evaluation of the effectiveness of training programs by conducting assessments, surveys, and other feedback mechanisms which may involve analyzing data and metrics to measure the impact of learning initiatives on employee performance, productivity, and organizational outcomes.
- Conducts on-going audits of existing curricula to ensure format or content changes/updates are completed in a timely manner
- Participates in departmental and cross-functional teams for the purpose of curriculum and instructional development
- Can interpret adult learning theory and is able to adjust techniques for maximum learning transfer
- Conducts facilitation of learning content to participants, both virtually, in-person, and/or through a hybrid format
- Adheres to effective learning facilitation, absent of bias, to ensure participants have the optimal experience to learn
- Implements the entire learning and development process, including setting up training calendars, coordinating training logistics, tracking training attendance, and supporting evaluation of the effectiveness of training programs.
- Develops and maintains data and data reporting for learning in demonstrating how learning impacts business results
- Administers the Learning Management Systems (LMS) for the company
- Develops, implements, and maintains learning assessments, evaluations, and skill development validation
- Develops and maintains the course catalog and learning paths for the company
- Investigates and responds to help tickets related to learning issues
Training Solution Recommendation- Works with stakeholders to identify the performance gap
- Collects training needs and objectives from business units for identified knowledge or skill gap
- Identifies and fulfills (internal) customer needs by gathering information, asking probing questions, applying knowledge, and offering solutions
- Consults with subject matter experts and stakeholder to ensure accuracy and usability of the targeted learning intervention
- Presents learning solutions effectively to internal stakeholders and gathers feedback
- Ability to analyze and recommend learning solutions to support the needs of the business
Computer-Aided Course Authoring- Identifies basic concepts, navigational elements and interactive capabilities of course authoring tools used for learning solutions
- Develops online learning solutions with minimal guidance using authoring tools
- Recommends course authoring tools and technology solutions for learning
Business Acumen- Demonstrates a big picture understanding of the business, its interrelationships, and priorities
- Evaluates the impact of learning on performance and recommends performance solutions strategies or learning opportunities
- Executes assigned activities to strategic business goals
Project Management- Manages multiple priorities and projects simultaneously and provides timely project updates
- Conducts regular and ad-hoc project review with project team, sponsors, and clients
- Works with supervisor to identify learning specific risks associated with a project and create contingency plans
- Additional job duties as assigned
Skills/Experience Required:- Education: Bachelor's degree or equivalent experience required
- Minimum 7+ years' experience in a learning and development role within a corporate environment
- Demonstrated ability with learning program management, including owning programs end-to-end, stakeholder engagement, and evaluation
- Proficient in delivering learning experience in virtual, in-person, and blended learning environment
- Proficient in instructional design methodologies and their application, including adult learning theories.
- Proven ability to create learning materials suited for a variety of delivery methods (instructor-led, web-based, and eLearning).
- Demonstrated proficiency with eLearning authoring tools (e.g. Articulate Storyline) and designing e-learning courses.
- Proficient in data analysis and data reporting, including data visualization software, e.g., Microsoft Power BI
- 3+ years working with LMS platforms
- Experience with learning dashboards that demonstrate the value of learning against business results
- Demonstrated competency in Microsoft Office Suite (i.e. Word, PPT, Excel, and Outlook).
- Proven ability to effectively work with multiple departments across an organization.
- Can identify the business outcome and potential measurements.
- Can work with a variety of SME levels.
- Exhibits strong analytical and problem solving skill.
- Ability to demonstrate adaptability and flexibility.
- Ability to work independently, exercising discretion and judgment.
- Strong collaborative abilities, within and across the organization, to fulfill needs and requests.
- Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
