Learning and Development- Senior Manager

What you’ll be doing…

As the Enterprise Learning & Development Design Senior Manager, you will orchestrate the strategy, design, and delivery of our enterprise leadership development ecosystem. You will be responsible for building, refreshing, and optimizing shared leadership-development content—including courses, workshops, learning assets, and other materials—that support both enterprise-wide and Business Unit (BU)-specific leadership needs. Utilizing a deep understanding of leader needs, you will translate broad organizational objectives into operational, scalable learning solutions. A core element of this role is building strong, collaborative relationships with the business to create best-in-class content alongside stakeholders and other L&D design studios. Your work will be accomplished with a high degree of autonomy, ensuring that all leadership initiatives align directly with enterprise objectives and drive measurable impact.

Additional responsibilities include:

• Applying strong instructional design expertise to build dynamic learning solutions, acting as the lead architect while co-creating and collaborating seamlessly with other internal design studios to produce world-class content.
• Leveraging generative AI and emerging technologies to architect, scale, and optimize learning solutions, streamlining content production workflows and enhancing the overarching design process without sacrificing instructional rigor.
• Leading the strategy for building, refreshing, and optimizing shared leadership-development content, ensuring all courses, workshops, and learning assets meet the diverse needs of both enterprise-wide leaders and specific BUs.
• Driving robust stakeholder management, including executive stakeholdering, to align leadership programs with business goals. Building and nurturing strong, trusted relationships with business leaders, subject matter experts, and cross-functional L&D teams.
• Defining and enforcing instructional standards across all leadership content, balancing rapid speed-to-market with rigorous executive standards and enterprise compliance. Translating leadership strategy into actionable operational processes, managing development initiatives from initial needs analysis through final evaluation on time and within budget.
• Measuring and evaluating training effectiveness at all levels, architecting feedback loops that leverage behavioral metrics and leader performance data to continuously refine curricula and predict future capability needs.

In this remote role, you'll work from home with occasional in-person trainings and meetings.

What we’re looking for

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Instructional design work experience with a focus on leadership development.
• Current HR and/or Learning & Development experience.
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• A degree.
• Project management experience.
• Experience integrating Generative AI into instructional design workflows to optimize content creation and architect modern learning solutions.
• Experience with leadership development principles, adult learning theory, and/or the evolving needs of leaders across different organizational levels.
• Experience with pivoting an organization from traditional leadership cohorts to "in-the-flow," modular, digital-first or blended leadership development experiences.
• Expertise with agile training development models (like SAM) and traditional frameworks (ADDIE).
• Executive influence with the capacity to build a strategic narrative around modernizing leadership development, ensuring cross-functional buy-in.
• Experience navigating and designing for a large, highly matrixed enterprise organization, balancing localized BU needs with overarching corporate strategy.
• Experience evaluating, integrating, and managing external leadership development vendors and off-the-shelf content providers (e.g., Gallup, Fierce).
• Familiarity with change management methodologies to drive enterprise-wide adoption of new learning solutions and platforms.
• Strong stakeholder management skills, with a proven track record of successfully navigating and influencing executive-level stakeholders.
• Experience with e-learning authoring tools (e.g., Articulate Storyline, Camtasia) and modern AI media generation tools for audio, video, or graphics.
• Experience measuring and evaluating training effectiveness.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.