Leadership, Strategy, & Operations - Products & Publishing

McMaster-Carr

• $175K — $390K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management or related field
  • Demonstrated ability to lead cross-functional teams
  • Strong analytical skills for making data-driven decisions
  • Experience with AI tools and their application in content creation
  • Excellent written and verbal communication skills
  • Proven track record in improving customer satisfaction

Responsibilities

  • Own a product line and make impactful decisions to enhance business outcomes
  • Accelerate writing processes using AI-powered tools for content creation
  • Evaluate and improve supplier network for optimal product availability
  • Launch and scale new website features to enhance customer experience
  • Lead teams to simplify complex industrial concepts for customer understanding

Benefits

  • 100% tuition reimbursement for continued education
  • Informal and formal mentoring programs to support career growth
  • Comprehensive health plans with no monthly premiums
  • Paid parental leave for all new parents and adoption support
  • Industry-leading retirement plans funded by the company
  • Generous paid vacation and personal time off
Full Job Description
About the job

What You'll Do

As part of the Products and Publishing management team, you'll lead high-impact work that shapes how we serve customers and grow the business. This role is a path to senior leadership, with progress driven by the impact of your work-not a fixed timeline. Over time, you'll grow into a general manager who takes on broad, business-critical challenges across our team, including:
  • Own a product line. Take full ownership of a product category and make decisions that directly shape our business and improve customer outcomes. The insights you gather-from customer feedback to industry developments to patterns across our broader offering-will guide what we sell and how we present it. Your choices will help customers find what they need faster, make better decisions, and get back to work with confidence, while driving growth for McMaster-Carr.
  • Accelerate great writing with AI. Build and refine an AI-powered assistant that helps our copywriters work faster and smarter-supporting a growing product offering and ensuring customers have helpful, engaging information when comparing products and making decisions.
  • Strengthen our supplier base. Assess the health of our supplier network and recommend changes to ensure we're sourcing from high-quality manufacturers with competitive pricing and reliable delivery. Your work will improve product availability, reduce risk, and support better outcomes for both the business and our customers.
  • Launch new website features. Collaborate with our tech teams to design, test, and scale features that improve how customers navigate and interact with our site. Whether you're streamlining search, enhancing navigation, or introducing new designs, your work will help customers find the right products faster and with less effort.
  • Lead teams that explain industrial concepts for customers. Manage research and creative teams that make complex industrial ideas easy to understand. By delivering clear, useful explanations, you'll help customers solve problems more effectively and choose the right products with confidence.

Who You Are

You're energized by shaping direction and rolling up your sleeves to drive results. You thrive in ambiguity, take ownership of meaningful outcomes, and bring others with you-building trust, sharing context, and solving problems through collaboration. You may come from consulting, engineering, banking, or somewhere entirely different. What matters most is how you think, how you learn, and how you lead. If you're curious, driven, and eager to take on challenges that matter, McMaster-Carr offers the chance to make an impact and grow into a leader.

Cash Compensation
  • Total cash compensation is generally around $175,000 to $390,000 and includes a profit sharing based on company profitability.
  • You will also receive a relocation stipend and signing bonus.

Benefits

Growth & Learning
• 100% tuition reimbursement
• Informal and formal mentorship
• Employee resource groups

Health & Wellbeing
• Medical, dental, pharmacy, and vision plans with no monthly premiums
• Inclusive, all-gender benefits

Family & Future
• Paid parental leave for all new parents
• Adoption and surrogacy assistance
• First-time home buyer assistance
• Industry-leading company-funded retirement accounts

Time Off
• Paid vacation and personal time

#BI-DNI

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