Salesforce

Lead, Workforce Intelligence

Salesforce$148K — $223K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology)
  • 5+ years in people/workforce analytics supporting senior leaders
  • Strong proficiency in SQL, Tableau, and HR data modeling
  • Experience with predictive analytics and AI-enabled analytics preferred
  • Exceptional communication skills to convey complex data to non-technical audiences

Responsibilities

  • Conduct substantive workforce analysis to inform leadership actions
  • Evolve and maintain Tableau products to deliver insights globally
  • Develop user-centered narratives and interfaces for data insights
  • Advise on data models for conversational analytics and agentic experiences
  • Collaborate with HR Product and Data Engineering to align strategies and roadmap

Benefits

  • Support for work-life balance through comprehensive resources
  • Access to AI agents that enhance work efficiency
  • Opportunities to impact workforce intelligence and agentic experiences
  • Culture that encourages personal and professional growth
  • Involvement in shaping future workplace dynamics through innovative solutions
Full Job Description
Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. In this strategic, individual contributor (IC) role, you will drive the end-to-end lifecycle of workforce analytics, focusing on HR domains (e.g. talent growth & development, org health, employee experience). Leveraging deep technical expertise and a consulting mindset, you will translate complex workforce patterns into clear, actionable signals for senior leaders. This high-impact opportunity will support the evolution of critical data products and play a key role in how Salesforce unlocks the agentic enterprise. Core Responsibilities • Analysis & Interpretation: Conduct substantive workforce analysis - forming hypotheses, identifying root causes, and quantifying business implications. Connect data across HR domains (e.g. talent growth & development, org health, employee experience) to inform specific leadership actions. • Product Development & Analytics: Evolve and maintain Tableau products used by leaders globally. Manage data validation, quality assurance, and metric iterations for workforce signals. • Insight Strategy & Design: Apply user-centered design principles to data. Develop narratives and interfaces that translate technical signals into clear, actionable insights for functional leaders. • Agentic Implementation: Develop and advise on the data and analytical models powering conversational analytics and agentic experiences (Agentforce). Drive the strategic shift for how analytics are delivered and consumed in the flow of work. • Cross-Functional Collaboration: Collaborate with HR Product, Data Engineering, and partner data teams to align strategies, proactively remove technical and organizational blockers, and ensure the insights roadmap stays on track. What We're Looking For (Preferred Qualifications) • Education: Bachelor's degree or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology). • Experience: 5+ years in people/workforce analytics with a proven track record of delivering insights to senior leaders. Exceptional executive presence, skilled at presenting complex data and fielding difficult questions. • AI & Design Mindset: Curiosity about applying generative AI and agentic technologies to workforce intelligence workflows. • Technical Expertise: Strong proficiency in SQL, Tableau, and HR data modeling. Proven ability to lead the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations. Exposure to predictive analytics or AI-enabled analytics preferred. • Analytical & Statistical Rigor: Proven ability to conduct sophisticated analyses, test hypotheses, and quantify business impact. Experience in communicating statistical concepts to non-technical audiences, with a preference for experience in predictive modeling and experimentation. • Influence & Collaboration: Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value. • Communication & Storytelling: Exceptional written and verbal communication, crafting compelling, data-driven narratives that persuade and move senior leaders to action with a clear "so what?". Autonomy: Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

SEARCH SALESFORCE JOBS

Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

Similar Jobs

More Jobs at Salesforce

More Business Services Jobs

Find similar Lead, Workforce Intelligence jobs: