7+ years collaborating with cross-functional teams
Proven ability to influence decisions without direct authority
Experience in Agile and Kanban delivery models
Experience writing user stories and defining acceptance criteria
Familiarity with AI-powered design tools
Responsibilities
Architect end-to-end UX experiences for payment products
Collaborate with product, engineering, design, content, and research teams
Write user stories and jobs-to-be-done to articulate needs
Influence product and engineering decisions in cross-functional settings
Leverage AI tools to enhance design efficiency
Define and own the UX vision for payments
Benefits
Medical Insurance
Dental Benefits
Vision Benefits
Paid Time Off (PTO)
401(k) Match
Full Job Description
We are actively seeking a UX Professional (Architect/Designer) - Payments Experience to help design and architect intuitive payment experiences that directly impact millions of users. This is a high-ownership role for a designer who thrives in cross-functional environments and wants their work to directly shape how customers interact with financial products at scale.
Required Skills & Experience
7+ years in Product Design or related fields
7+ years collaborating with product, engineering, design, content and user research teams
Proven ability to influence product and engineering decisions without direct authority
Experience in Agile and Kanban delivery models
Experience writing user stories and defining acceptance criteria
Experience leveraging AI-powered tools to enhance design efficiency and insight generation
Desired Skills & Experience
Master's Degree in Computer Science, Electronic Engineering, or related discipline
10+ years of experience preferred
Extensive experience with ServiceNow Service Mapping
ServiceNow Developer Certification highly desired
What You Will Be Doing
100% Hands On
Daily Responsibilities
Architect end-to-end UX experiences for payments products used by millions of customers
Collaborate cross-functionally with product, engineering, design, content and research teams
Write user stories and jobs-to-be-done that clearly articulate business and user needs
Influence product and engineering decisions in cross-functional settings
Leverage AI-powered tools to enhance design efficiency and accelerate insight generation
Define and own the UX vision across the payments experience
