Minimum of five years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred
Bachelor's degree from an accredited college/university
Experience in a Professional Services environment engaging with executive stakeholders and solution architects
Superior verbal and written communication skills, adaptable to varying stakeholder levels
Proven experience in business analysis, requirements gathering, and designing solutions on the ServiceNow platform
Experience with ITSM processes and functional areas like CSM, HR, SecOps, ITOM, ITBM
Proficient in scripting on the ServiceNow platform using JavaScript and familiar with UI technologies like HTML, CSS, and Angular JS
Responsibilities
Define technical solutions at an architectural and design level aligned with client business problems
Assist in scope definition and effort estimation
Maintain expert knowledge of the ServiceNow platform and products
Serve as a project or technical lead on KPMG ServiceNow engagements, documenting and communicating solution designs
Perform configuration, integration, and custom programming for ServiceNow implementations
Guide and provide quality assurance throughout the development lifecycle in collaboration with project teams
Benefits
Comprehensive benefits package including 401(k) and medical options
Potential for dental, vision, disability, and life insurance
Personal well-being support and Personal Time Off
Observed holidays based on job classification and entity affiliation
Full Job Description
Responsibilities:
Define at an architectural and design level of detail, technical solutions aligned with our client's business problems
Assist with scope definition and level of effort estimation
Maintain expert knowledge of the ServiceNow platform and products
Serve as a project, work stream, or technical lead on KPMG ServiceNow engagements and design, document, and communicate solution design(s) aligning to desired Business outcomes
Assist with performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of ServiceNow, as required
Work in conjunction with Project Team(s) to assist with technical activities providing guidance, recommendations, quality assurance, and leadership throughout the development lifecycle
Qualifications:
A minimum of five years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred
Bachelor's degree from an accredited college/university
Experience in a Professional Services environment engaging with executive stakeholders, solution architects and extended program teams
Superior verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels and is self-motivated / self-directed - capable of multi-tasking and accepting change both in tasks and schedule
Ability to delegate work and coordinate team tasking and activities and proven experience in business analysis, requirements gathering, and designing and implementing solutions on the ServiceNow platform
Experience with the ITSM processes or in the following functional areas: CSM, HR, SecOps, ITOM, ITBM and a fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, etc. and with user interface (UI) technologies including: HTML, CSS, and Angular JS
Ability to travel as required to support firm engagements
Applicant must possess or be eligible for a U.S. Government clearance
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG LLP is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Depending on job classification , standard work hours, and years of service, KPMG LLP provides a Total Rewards Package that includes 401(k) and medical and may include dental, vision, disability and life insurance, personal well-being and Personal Time Off. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year depending on your job classification and entity affiliation. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .
Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M104ADV_3_26
