Strong understanding of AI-driven development practices
Responsibilities
Configure and customize ServiceNow SPM modules including Demand Management and Project Portfolio Management
Develop scalable solutions following ServiceNow best practices
Participate in platform upgrades and health improvement initiatives
Identify automation opportunities using AI-driven solutions
Configure roadmap planning and strategic objectives
Enhance financial tracking solutions and portfolio health dashboards
Leverage AI tools for improved development productivity
Benefits
Opportunity to work with cutting-edge AI technologies
Engagement in innovative project management practices
Collaborative work environment focused on continuous improvement
Professional development opportunities in ServiceNow and AI
Potential for career advancement within the organization
Full Job Description
Position Summary We are seeking a highly skilled ServiceNow SPM Developer with extensive experience implementing and supporting Strategic Portfolio Management solutions and a strong foundation in the ServiceNow platform. The ideal candidate will be responsible for designing, configuring, developing, and enhancing SPM capabilities while leveraging AI-powered tools and platform innovations to improve delivery efficiency and business outcomes. This role requires deep expertise in ServiceNow SPM modules, platform development, integrations, automation, reporting, and modern AI-assisted development practices. Key Responsibilities ServiceNow SPM Development • Configure and customize ServiceNow SPM modules, including: o Demand Management o Project Portfolio Management o Project Management o Program Management o Agile Development o Resource Management o Financial Planning o Portfolio Management o Intake workflows o Financial tracking solutions o Portfolio health dashboards • Configure roadmap planning, portfolio hierarchies, funding models, and strategic objectives. • Develop scalable and maintainable solutions following ServiceNow best practices. • Participate in platform upgrades and instance health improvement initiatives. • Identify opportunities to automate manual portfolio and project management activities using AI-driven solutions. Required Qualifications Experience • 4+ years of ServiceNow development experience. • 2+ years of hands-on experience implementing ServiceNow SPM solutions. • Experience working in Agile delivery environments. • Experience with enterprise workflow automation and integrations. Preferred Certifications • ServiceNow Certified System Administrator • ServiceNow Certified Application Developer The ideal candidate should demonstrate an AI-First ServiceNow Developer mindset: • Uses AI tools to improve development productivity and code quality. • Leverages Generative AI for design, documentation, testing, and troubleshooting. • Builds intelligent workflow solutions using Now Assist and AI capabilities. • Understands Agentic AI concepts and ServiceNow's AI roadmap. • Promotes responsible AI adoption with proper governance and human oversight.
About Virtusa Corporation
Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
