Salesforce

Lead Software Engineer - Platform Services

Salesforce$172K — $260K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of professional software development experience with large-scale services.
  • Bachelor’s or master’s degree in computer science or related field.
  • Experience in microservices architecture and API design (RESTful/GraphQL).
  • Proven experience with cloud-based systems, particularly AWS or GCP.
  • Familiarity with AWS components like API Gateway, Lambda, and DynamoDB.
  • Proficient in JavaScript or TypeScript for back-end development.
  • Strong knowledge of web security practices and frameworks.

Responsibilities

  • Lead architecture and design of scalable platform services.
  • Drive technical strategy and influence architectural decisions.
  • Collaborate with product and engineering leadership on technical roadmaps.
  • Design and deliver high-scale distributed systems and APIs.
  • Champion best engineering practices in system design and testing.
  • Drive innovation in Agile, DevOps, and cloud-native practices.
  • Mentor engineers and foster a collaborative team culture.

Benefits

  • Comprehensive health and wellness resources.
  • Flexible work arrangements to support work-life balance.
  • Access to AI agents that enhance productivity.
  • Opportunities for professional development and career growth.
  • Supportive culture that encourages innovation and impact.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

Lead Software Engineer – Platform Services

At Salesforce, we’re inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry connect with customers in entirely new ways — while empowering our employees to innovate, grow, and make an impact.

Our Digital Marketing Technology organization is transforming how prospects, customers, and Trailblazers engage with Salesforce online. We are building a unified digital platform that powers personalized, intelligent, and scalable experiences across Salesforce.com and the broader Trailblazer ecosystem.

We’re looking for a Lead Software Engineer to help shape the architecture and evolution of this platform while driving technical excellence across globally scaled digital experiences.

About the Role

This role sits within the Platform Services team in Salesforce’s Digital Marketing Technology organization. As a Lead Software Engineer, you will provide hands-on technical leadership across architecture, platform innovation, and large-scale distributed systems.

You’ll partner closely with engineering, product, architecture, and platform teams to design and build scalable cloud-native services that power Salesforce’s global digital ecosystem. This is a highly collaborative individual contributor role focused on solving complex technical challenges while mentoring engineers and elevating engineering standards across teams.

What You’ll Do
  • Lead the architecture and design of scalable, secure, and resilient platform services

  • Drive technical strategy and influence architectural decisions across multiple engineering teams

  • Partner with Product and Engineering leadership to shape technical roadmaps aligned with business goals

  • Design and deliver high-scale distributed systems and APIs supporting Salesforce’s global digital experiences

  • Champion engineering excellence through best practices in system design, testing, observability, scalability, and operational maturity

  • Drive innovation in Agile development, DevOps, CI/CD, and cloud-native engineering practices

  • Evaluate and adopt modern technologies and AI-assisted engineering workflows that improve developer productivity and software quality

  • Mentor and coach engineers while fostering a culture of ownership, collaboration, and continuous improvement

  • Help evolve platform capabilities that enable dynamic and personalized customer experiences globally

Who We’re Looking For
  • Strong technical leader with deep experience building and scaling distributed systems

  • Hands-on engineer passionate about solving complex platform and architecture challenges

  • Experience working within modern digital, marketing technology, or customer identity ecosystems

  • Strong collaborator who can influence technical direction across organizations

  • Engineer who effectively leverages AI-assisted development tools to improve engineering productivity and accelerate software delivery

  • Passion for building scalable, reliable, and secure customer-facing systems

Qualifications
  • 8+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.

  • Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience.

  • Experience in microservices architecture, domain driven design, and RESTful and GraphQL API's.

  • Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.

  • Experience with AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc and  NoSQL databases like  DynamoDB, Graph databases (Neo4j, Neptune, etc), and Data streams (Kafka, Kinesis, etc)

  • Experience developing back-end software using JavaScript or TypeScript and runtimes like (preferred)

  • Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention.

  • AI fluency and Proven experience using AI coding assistants (Cursor, Windsurf , Codex etc)  to accelerate the SDLC (Software Development Life Cycle)

  • Experience in test-driven development and testing frameworks like Jest, Playwright, etc.

  • Experience in Service orchestration using tools like Terraform (preferred).

  • Experience in Consumer/B2C identity package implementations such as Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc (preferred).

  • Strong verbal and written communication skills.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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