TTEC Holdings, Inc.

Lead Software Engineer, Azure Solutions

TTEC Holdings, Inc.$170K — $200K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Over 5 years of experience with Agile delivery and adaptability to client methodologies
  • Led large consulting projects involving Azure services (PaaS, Containers) and other tech solutions
  • Proficient in design patterns, .NET Core, and front-end tools like Angular or React
  • Experience in task management, user stories, and backlog content development
  • 4+ Microsoft Azure certifications recommended, particularly AZ204, AZ400, AZ102
  • Excellent client presentation skills with a focus on impactful communication
  • Proven record in delivering successful large-scale projects

Responsibilities

  • Collaborate with sales and delivery teams to create client proposals and roadmaps
  • Lead discussions with executive stakeholders on complex technical issues
  • Conduct requirements elicitation and design scoping for large projects
  • Break down extensive requirements into manageable tasks and estimate efforts
  • Delegate tasks among multi-workstream project teams
  • Provide leadership across various complex projects with global teams
  • Design standards for complex solutions utilizing diverse technologies

Benefits

  • Medical, dental, and vision insurance
  • Tax-advantaged health care accounts
  • Financial and income protection benefits
  • Paid time off (PTO) and wellness time off
Full Job Description
As a Principal Consultant for Azure solutions, you will be leading medium-scale client engagements and complex project delivery. This position will focus on assisting with solution architecture and design, technical leadership and mentoring, with expertise in Azure, DevOps, and Agile methodologies.

What You'll Be Doing

  • Leading medium-scale technical requirements elicitation, design, and scoping discussions internally and/or with existing and potential clients
  • Decomposing medium-scale requirements/user stories into tasks, and accurately estimating the effort for themselves or others to complete those tasks
  • Delegating technical tasks to other team members for multi-workstream projects of medium scale and moderate complexity
  • Leading and driving projects, including both on- and off-shore resources
  • Identifying problems independently and demonstrating proactive ownership of their solution, veting and evaluating others' proposed solutions, and delegating ownership to others where appropriate
  • Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership
  • Collaborating with the project team and internal leadership on potential solutions and mitigation approaches, and participating in the related client communication
  • Demonstrating a proven, repeatable track record of successful medium-scale project delivery
  • Monitoring other consultants' completion of tasks, helping other consultants eliminate or work around impediments, and identifying additional work for others
  • Assisting in winning and/or extending business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making
  • Advising clients in an atmosphere of partnership at the primary stakeholder level
  • Proactively guiding and consulting technical and non-technical project-level client stakeholders on technical concepts or design implications
  • Presenting to clients in a business-focused, impactful, and persuasive manner


What You'll Bring to the Role

  • 5+ years of experience with Agile delivery and is adaptable as required to methodologies within the client environment
  • 5+ years' experience leading consulting projects for large clients with three or more of the following types of projects, and is considered a go-to source of knowledge for others:
    • Azure Compute (PaaS & Containers)
    • Data Stores: Fit-for-purpose selection
    • Messaging & Events
    • API Design & Management
    • Integration & APIs
    • AI & Search
    • SDLC/DevOps/Platform Engineering
    • Performance & Scalability/Reliability & Release
    • Identity & Access (Application-centric)
    • Monitoring & Observability
    • Documentation & Leadership
  • 5+ years' experience leading consulting projects for large clients with four or more of the following tools and technologies, and is considered a go-to source of knowledge for others:
    • Design patterns and architectural concepts
    • .NET Core
    • C#
    • Front-end development tools (Angular, React, Blazor, or comparable)
    • ORM - Entity Framework/Dapper
    • Data storage - relational and non-relational
    • DevOps automation: CI/CD & IaC
    • Visual Studio and source control: GitHub/ADO, Git and pull requests (e.g. gitflow)
    • Automated tests
    • Scrum/Kanban/Agile
  • Experience contributing to user stories and backlog content, including task management and progress visibility
  • 4 or more Microsoft Azure Application Development & DevOps, AI & Machine Learning, and/or Architecture & Development certifications.
    • AZ204, AZ102 and AZ400 highly recommended
  • Outstanding ability to present to clients in a business-focused, impactful, and persuasive manner
  • Is a constant learner, and is proactive and passionate about seeking out educational opportunities, achieving certifications, following market trends, and overall self-improvement


$170,000 - $200,000 a year

#LI-DD1

#LI-Remote

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

- Medical, dental, vision

- tax-advantaged health care accounts

- financial and income protection benefits

- paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About TTEC Holdings, Inc.

TTEC Holdings, Inc. provides customer experience solutions and services in the United States, Latin America, Europe, the Middle East, Africa, the Asia Pacific, Canada, and India. The company operates in three segments: Customer Strategy Services, Customer Technology Services, and Customer Growth Services. It offers various customer experience solutions, including customer engagement, customer retention, customer acquisition, customer fraud detection and prevention, and customer self-service, as well as digital transformation, consulting, and analytics services. The company was founded in 1982 and is headquartered in Englewood, Colorado.
Learn more about TTEC Holdings, Inc.
Size
62,000 employees
Market Cap
$2.1 billion
Industry
Net Income
$118.6 million
5 Year Trend
+12.3%
Revenue
$1.9 billion
NASDAQ

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