QA & Testing Lead reports directly to the Vice President, PMO, serving as the foundational architect for our IT PMO Quality Assurance capability. As an autonomous, strategic individual contributor, this role owns the end-to-end testing charter: establishing test governance, quality gates, automation frameworks, and toolchains across enterprise initiatives. You will not just manage testing; you will define how quality is built and verified across enterprise systems, third-party integrations, and digital platforms.
Key Responsibilities- QA Capability & Framework Design: Design, build, and roll out the enterprise QA strategy, operating model, and test governance policies from the ground up across the PMO.
- Quality Gates & Entry/Exit Criteria: Institutionalize consistent quality gates (SIT, UAT, Performance, Regression, Cutover/Hypercare verification) across Waterfall and Agile delivery tracks.
- Test Toolchain Architecture: Evaluate, select, and integrate standard enterprise test toolsets (e.g., Jira/Xray, Azure DevOps) into CI/CD pipelines and PMO workflows.
- UAT & Business Partner Enablement: Establish standardized playbooks, scripts, and defect-severity triage workflows to coach business SME teams through User Acceptance Testing.
- Vendor & SI Oversight: Define quality expectations and audit testing deliverables from System Integrators (SIs), outsourced test execution teams, and software vendors.
- Metrics & Defect Analytics: Establish executive-level quality dashboards tracking defect density, test automation coverage, defect leakage to production, and Mean Time to Resolution (MTTR).
Qualifications & Experience- Experience: 8+ years in software quality assurance, test engineering, or quality architecture, with proven experience building or standardizing testing frameworks across multi-application landscapes.
- Nature of Role: True individual contributor role requiring both high-level governance strategy and rolling up your sleeves to write test plans, establish baseline scripts, and run initial defect triage.
- Technical Breadth: Strong background spanning core enterprise systems (e.g., ERP, supply chain, CRM, integration middleware) and modern API/cloud architectures.
- Automation & Tools: Deep hands-on knowledge of test management platforms (Jira/Azure DevOps), API testing tools, and modern automated testing engines.
- Certifications: ISTQB (CTFL/CTAL), CSQE, or relevant test architecture credentials preferred.
The Recruitment process may consist of any combination of phone, video and in person interviews.
BENEFITS PACKAGE INCLUDES:- Competitive Compensation
- Health Care Benefits
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- 401(k) Retirement Savings Plan & Profit Sharing
- Tuition Assistance
- Relocation Assistance when available
