OverviewBring your AdTech, MarTech, and retail media knowledge to Epsilon and help lead the end-to-end launch of digital solutions, platforms, and service programs for our clients.
The Project Manager plays a critical role in ensuring both the technology and supporting business operations are prepared for successful client launches. While our engineering and product teams build the technology, and our operational teams define and complete business processes, this role owns the coordinated project plan. It brings these workstreams together and ensures operational readiness throughout the organization.
This unique role combines project management, client success, and cross-functional coordination. You will partner with clients and internal collaborators to understand business goals. You will establish implementation plans, manage dependencies, coordinate readiness activities, and ensure all teams are aligned for a successful launch.
Success in this role requires developing and managing complex timelines. It also involves establishing achievements and communicating risks. The role demands driving decisions and holding collaborators accountable for deliverables in both technical and business workstreams.
ResponsibilitiesRelatable Experience/Backgrounds:- Sales support, Project Management, Client Success, Account/Client Management, Engagement Management
Responsibilities- Lead the end-to-end project management of client program launches, including both AdTech platform implementation and operational readiness activities.
- Develop and maintain coordinated project plans that include achievements, timelines, dependencies, risks, decision points, and launch-readiness criteria.
- Coordinate cross-functional workstreams to ensure teams are prepared to support new client programs upon launch.
- Exemplifies a hands-on approach to project management by managing multiple clients, cross teams, and tasks to achieve flawless delivery of our solutions to our clients
- Acts as liaison between cross teams, communicating unique business issues that require special attention during the end-to-end delivery process.
- Establish and manage project governance, including status reviews, updates for collaborators, decision tracking, and critical issue management.
- Identify dependencies between technical implementation activities and operational business requirements to minimize launch risk.
- Hold collaborators accountable to agreed-upon deliverables, timelines, and achievements while proactively addressing roadblocks and risks.
- Maintains and applies knowledge of Epsilon AdTech solutions in all aspects of the role.
- Continually improves standard processes and provides recommendations to ensure that all accounts within area of responsibility meet the maximum quality setup standards prior to delivery.
QualificationsExperience & Education- 4-year bachelor's degree required
- Experience within AdTech, MarTech, Retail Media, Digital Media, or related technology-enabled service environments. (you do NOT need to possess technical experience within this)
- Experience managing complex implementations requiring coordination across technical, operational, and client-facing teams.
- Experience supporting the launch of client programs, platforms, services, or retail media solutions from initiation through go-live.
- Demonstrated ability to manage multiple partners, dependencies, and parallel workstreams in a fast-paced environment.
Desired Qualifications- Exceptional communication, presentation, facilitation, and collaborator management skills, with experience engaging audiences from analysts to executive leadership.
- Proven ability to lead complex cross-functional initiatives, influence without authority, and drive accountability across diverse partner groups.
- Demonstrated expertise in project planning and execution, including schedule management, achievement development, dependency tracking, risk mitigation, and launch readiness.
- Experience managing technology implementations and coordinating operational readiness activities to support successful client program launches.
- Strong ability to identify business opportunities, solve problems, and make decisions, with the ability to navigate ambiguity and competing priorities.
- Ability to work autonomously while effectively coordinating and aligning multiple teams and workstreams.
- Experience within retail media, AdTech, MarTech, digital commerce, or related technology-enabled service environments preferred.
Additional InformationCompensation Range: USD $77,100.00 - USD $143,300.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/23/2026.
