OHS HQ
The successful candidate will have a clear track record of experience independently managing the daily operations of multiple concurrent grants management projects for federal clients and supervising teams. You must possess in-depth knowledge of the Head Start Program Performance Standards. The successful candidate will be able to actively support a team of Head Start Program Specialists at HQ with program concerns such as enrollment, grant applications, budget revisions, facilities, and child incidents - including the development of SOPs and trainings to support high-quality customer service. You must be an excellent strategic communicator with experience serving as a project team lead and client-facing point-of-contact on federal contracts. You also must be able to contribute to our positive and proactive culture while working in a highly collaborative, fast-paced, and high-tempo team environment. Ability to travel required.
Duties and Responsibilities:- Check-in with team members to ensure that work products and deliverables are on schedule
- Support team members through mentorship and training initiatives?
- Lead process documentation and quality control efforts; providing feedback to team members on various deliverables
- Manage multiple concurrent projects and activities simultaneously
- Assign and oversee task completion by grants resources and serve as part of the team delivering and executing work
- Assure quality and timeliness of deliverables
- Serve as a POC for federal clients, ensuring consistent and open communication that builds trust
- Support the development of SOPs and QCs procedures; update to reflect efficiencies, best practices, and lessons learned
- Contribute to client progress and status reports in coordination with the project manager
- Attend client meetings as needed to provide an overview of tasks, team progress, and other strategies for supporting contract work; Support documentation of meeting actions and decisions
- Work with the project manager to draft new project timelines and project kick-off agendas, as well as maintain and update timelines and work plans
- Consistently communicate with a high degree of professionalism, diplomacy and tact
- Provide management and technical direction in the execution of a variety of grants management tasks such as but not limited to the following:
- Prepare and track grants through review and funding process
- Support reviews and analysis of grant funding applications as well as change in scope, supplemental and facilities applications according to Office of Head Start timelines
- Engage Head Start Program Directors in monthly meetings to offer regulatory guidance and support in programmatic and fiscal concerns
- Provide technical assistance to Head Start programs when requested or required to support grantee programmatic and fiscal performance
- Liaise and correspond with federal and contractor grant and program staff to support timely review and award of grants as well as post-award and closeout functions
- Assist with monitoring activities - to include site visits, desk reviews, and ongoing technical assistance
- Provide regulatory and policy guidance to Head Start and Early Head Start grantees
- Prepare written reports in varying formats applicable to different stakeholders and audiences
Requirements
Minimum Qualifications:- Bachelor's degree required for consideration, Master's degree preferred
- At least 5 years of related grants/casework experience with additional consideration for experience in early childhood education, like Head Start
- At least 5 years of solid grants management experience required for consideration
- At least 2 years supervisory experience preferred
- Knowledge of Head Start Program Performance Standards required
- Knowledge of the Head Start Enterprise System, Aligned Monitoring System and Grant Solutions a major distinguishing feature
- PMP is a distinguishing feature
- Must have good data analytics skills and the ability to present data in ways that are understandable and relevant to different stakeholders and audiences
- Strong organizational skills and the ability to effectively manage multiple priorities
- Strong interpersonal skills, with the ability to build relationships and collaborate with a variety of stakeholders
- Proficient in reviewing, aggregating, and presenting data gathered from multiple sources
- Proven ability to effectively communicate in writing and presenting
- Experience developing new project process documentation and templates as well as creating quality control procedures and checklists and trainings for deliverables and daily tasks
- Exceptional communicator with ability to adjust communication style to individual personalities and needs of our customers
- Must be adept in prioritizing multiple tasks in a fast-paced customer-centric environment
- Ability to work onsite at the HQ Office
- Ability to pass background investigations as required for access to federal facilities and systems; position requires Public Trust clearance
Work Environment: The work environment is a typical office setting.
Physical demands: The physical demands of the job include sitting for extended periods, and occasional walking and standing.
Position type and expected hours of work: This is a full-time exempt position. Typical work hours are Monday-Friday, 40-60 hours per week. Some job activities may be required outside of typical workdays/hours. Overtime may be expected during peak periods.
Travel: 10-20% local and regional travel, with overnight stays necessary
Required education and experience: Bachelor's degree required
