Lead Product Manager, ROI and Reporting

MaintainX

$110K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management, focused on platform or infrastructure roles for Enterprise clients.
  • Experience in developing customer-facing analytics or reporting products with a solid grasp of data modeling and pipelines.
  • Ability to navigate cross-team data dependencies and define upstream requirements with a focus on customer outcomes.
  • Proven track record in collaborating with sales teams to facilitate transitions from SMB to Enterprise markets.
  • Experience expanding product audiences to include operational end-users and senior stakeholders across various functions.
  • Capacity for making judicious scope trade-offs on complex features for effective product delivery.
  • Skill in inspiring teams and connecting their work to overall business goals and KPIs.

Responsibilities

  • Manage Reporting capabilities from end to end using data and user research to shape customer interaction strategies.
  • Transform reporting and analytics products for broader enterprise usage, targeting operations, finance, and EHS leaders.
  • Craft and maintain the ROI narrative in products by collaborating with sales teams to align product insights with customer progress.
  • Balance large innovations and smaller product enhancements to improve overall product and bolster sales effectiveness.
  • Support the sales team directly in closing significant deals by offering product insights relevant to potential clients.
  • Motivate a cross-functional team of designers and engineers to meet ambitious goals with clearly defined success metrics.

Benefits

  • Flexible working options to support work-life balance.
  • Professional development opportunities for skill enhancement.
  • Collaborative and dynamic work environment to foster innovation.
  • Access to cutting-edge technology and tools for product development.
  • Strong emphasis on team culture and shared success.
Full Job Description
We are seeking a Lead Product Manager to oversee our Reporting capabilities and how we surface ROI to customers via the MaintainX platform, sitting within the Core division. This role will own an exciting portfolio of products at various stages of maturity, including our in-app Reporting platform and more nascent, AI-powered features that democratize how our customers glean insight from MaintainX through NLI. This role will also own the ROI narrative within our products, helping customers (and our GTM teams) quantify the impact of MaintainX within their operations. To be successful in this role, a candidate will need to be able to balance delivering insight through simplicity for our Mid-Market customers and bringing enough power to our data products to satisfy our most demanding Enterprise customers. If this sounds like you, lets talk! What youll do: - Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX. - Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders. - Own the ROI narrative within our products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports our GTM motion, and building products that support that story. - Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales teams ability to close up-market accounts. - Partner with the sales team to directly help close large deals. - Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics. About you: - 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers. - Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers. - Comfortable navigating cross-team data dependencies - able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes. - Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers. - Track record of expanding a products audience - from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions. - Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution. - Able to inspire and rally a team around a clear vision, strategy, and roadmap - and connect day-to-day work to specific KPIs and business goals. - Strong relationship-builder who can work credibly across all levels, from ICs to executives. - Strong pattern recognition - knows how to apply proven solutions to new contexts without over-engineering.

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