In the role of Lead Platform Engineer, you will own the end-to-end architecture of the patient services platform, ensuring Salesforce Life Sciences Cloud, orchestration and workflow services, agentic automation, integration and data services, and the .NET/Azure ecosystem work together as a cohesive, secure, and scalable platform. You will define and maintain architectural boundaries, establish reusable patterns and standards, and make the preferred way of building the easiest way for teams to deliver. Partnering with engineers, business leaders, vendors, and delivery partners, you will drive platform adoption, accelerate program migrations, and ensure the platform's architectural vision remains consistent as it evolves through ongoing transformation and growth.
Key Responsibilities:- Own and evolve the reference architecture for the enterprise patient services platform, including Salesforce Life Sciences Cloud, orchestration, agentic services, integrations, data platforms, and .NET/Azure services
- Define architectural boundaries and design principles governing data, workflow, business logic, user experience, automation, and system ownership across the platform
- Establish and govern architecture standards, reusable patterns, and "golden paths" that enable consistent implementation and adoption across programs
- Design and maintain a scalable multi-tenant, multi-program architecture that supports rapid onboarding through configuration and reusable capabilities rather than custom engineering
- Serve as the architectural owner for Salesforce Life Sciences Cloud, including data and case models, security, environment strategy, extensibility, integrations, deployment architecture, and platform scalability
- Ensure adherence to a shared patient and case model, preserving platform consistency and preventing program-specific architectural divergence
- Define and govern integration architecture, including system ownership, canonical data contracts, event-driven patterns, and data synchronization strategies
- Lead architecture for healthcare connectivity solutions, including payer, specialty pharmacy, claims, eligibility, clinical data exchange, e-prescribing, and hub integrations
- Design and govern secure handling of regulated healthcare data, including access controls, encryption, auditability, data retention, and HIPAA/SOC 2 compliance requirements
- Drive the architecture and scalability of agentic AI and automation capabilities, ensuring secure, reliable, observable, and compliant workflows that support production patient services
- Establish evaluation, testing, and governance frameworks for AI-enabled solutions to ensure quality, reliability, and production readiness
- Provide architectural leadership across the .NET and Azure ecosystem, including APIs, integrations, messaging, compute, data, identity, and observability services
- Guide platform consolidation, modernization, and migration initiatives, balancing innovation with operational stability and long-term maintainability
- Govern architecture delivered by third-party partners, reviewing solution designs and implementations to ensure alignment with platform standards and strategic objectives.
- Define and monitor non-functional requirements, including availability, performance, resilience, recovery objectives, capacity planning, and cloud cost optimization
- Review designs and code, mentor engineers, lead technical proofs of concept, and provide guidance on complex production and platform challenges
- Produce and maintain clear architectural documentation, reference designs, and technical guidance that enable successful adoption and long-term platform sustainability
- architecture, governor limits and scale, release and deployment architecture, managed packages and AppExchange, integration boundaries and the extensibility strategy
- Utilize Valeris' values as the driving force behind the team's success
- On time adherence to training deadlines for all corporate policies and procedures
- Ensure all SOPs are followed with consistency
• Perform additional tasks or projects as assigned
Qualifications:- 12+ years of experience in software engineering, including 5+ years serving as an Architect in complex, enterprise-scale environments
- 6+ years architecting enterprise Salesforce solutions, including ownership of large-scale data models and platform architecture
- Proven experience owning and governing enterprise platform architectures comprised of multiple technology domains, with responsibility for defining capabilities, system boundaries, and long-term architectural direction
- Deep Salesforce architecture expertise, including data modeling, security, custom development, platform scalability, environment strategy, and release management
- Experience architecting Salesforce as a system of record within a broader enterprise platform ecosystem
- Experience designing and governing multi-tenant or multi-program platforms using shared services and configurable solutions
- Strong enterprise integration architecture experience, including APIs, event-driven patterns, canonical data models, and data synchronization strategies
- Experience architecting secure, compliant platforms that manage regulated or sensitive data.
- Working knowledge of .NET and Azure architecture, including the ability to review designs and define platform boundaries
- Experience governing architecture in partner-led or outsourced delivery environments
- Proficiency with AI-assisted development tools and applying them to improve engineering practices and delivery outcomes
- Exceptional communication and stakeholder management skills, with the ability to influence both technical and executive audiences
Physical Demands & Work Environment- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
- Although very minimal, flexibility to travel as needed is preferred.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
