About the Role (Job Summary):The Lead, Pharmacy Enablement is a strategic advisor to independent and community pharmacies, helping pharmacy owners and leaders improve operational performance, professional practice, patient care and sustainable business growth.
Reporting to the Director, Pharmacy Programs Engagement, you will provide expertise across community pharmacy operations, regulatory compliance, expanded scope of practice, workflow optimization and pharmacy business performance. You will assess opportunities, develop practical recommendations and support pharmacies in implementing solutions that improve efficiency, profitability and the patient experience.
You will also contribute to the development and implementation of pharmacy programs, tools and services designed to strengthen professional practice and pharmacy performance.
What You'll Do (Responsibilities):- Advise community pharmacies on provincial pharmacy regulations, College standards, audit readiness, risk mitigation and regulatory compliance.
- Support pharmacists and pharmacy teams in implementing expanded scope of practice, including minor ailments, prescribing, injections and pharmacist-led clinical services.
- Conduct operational and compliance assessments, identify gaps and develop actionable improvement plans.
- Evaluate pharmacy workflows, staffing models, technology and pharmacy management systems to improve efficiency and patient experience.
- Recommend best practices for pharmacy layout, new or renovated spaces, digital workflows and operational processes.
- Advise pharmacy owners and leaders on purchasing, formulary optimization, pricing, margins and revenue-growth opportunities.
- Use pharmacy performance data, KPIs and analytics to identify opportunities and translate insights into practical recommendations.
- Deliver virtual and in-person consulting engagements, workshops, educational sessions and follow-up support.
- Develop scalable pharmacy tools, playbooks, templates and self-assessment resources.
- Support the implementation and adoption of pharmacy programs and enterprise initiatives.
- Gather feedback from pharmacy teams and recommend improvements to increase program effectiveness and scalability.
- Partner with Account Management and cross-functional teams, including Sales, Professional Affairs and Programs & Services, to support pharmacy members.
- Monitor pharmacy-industry trends, competitive developments and legislative or regulatory changes.
Basic Requirements:- Licensed pharmacist in good standing with the Alberta College of Pharmacy.
- 5+ years of community/retail pharmacy management and/or operations experience.
- Demonstrated experience with Canadian pharmacy regulations, pharmacy audit processes and reimbursement models.
- Experience working within an independent, banner or franchise community pharmacy environment.
- Strong understanding of pharmacy operations, KPIs, margins and financial performance.
- Ability to work independently and collaborate effectively across a matrixed organization.
Preferred Skills/Experience:- Experience implementing expanded-scope pharmacy services or other clinical programs.
- Experience with pharmacy management systems such as PropelRx, Kroll or Nexxsys.
- Ability to translate clinical, operational and regulatory requirements into practical business solutions.
- Strong consulting, influencing and stakeholder-management skills.
- Excellent presentation, facilitation and communication skills.
- Strong analytical and problem-solving capabilities.
- Experience developing or implementing pharmacy programs, operational tools or best-practice frameworks.
Physical Requirements:- Ability and willingness to travel approximately 30%, depending on territory and business needs.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position$127,900 - $213,100
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