Freshworks

Lead - Partner Marketing

Freshworks$127K — $157K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years in Partner marketing related to channels, Resellers, Tech ISVs, and SIs.
  • Experience in marketing for Technology and SaaS businesses is advantageous.
  • Strong ability to unify teams for co-marketing initiatives.
  • Creative, self-motivated, and customer-focused mindset.
  • Excellent project management skills and ability to prioritize tasks under deadlines.
  • Strong analytical and problem-solving abilities, focused on data and ROI.
  • Proficient in CRM systems and marketing automation tools for campaign execution.

Responsibilities

  • Build co-marketing plans with distributors and VAR partners.
  • Develop localized GTM strategies for NA & LATAM markets.
  • Execute high-impact marketing programs: webinars, events, and digital campaigns.
  • Facilitate through-partner marketing initiatives and content syndication.
  • Manage MDF planning and ROI to align with regional revenue goals.
  • Collaborate with Channel Sales for alignment on execution strategies.
  • Highlight partner successes through advocacy materials and case studies.
  • Track marketing performance metrics across different partner types.
  • Participate in quarterly business reviews with industry stakeholders.
  • Maintain operational rigor in program calendars and partner communications.

Benefits

  • Comprehensive dental, medical, and vision insurance.
  • Life and disability insurance coverage.
  • Equity options plus Employee Stock Purchase Plan (ESPP).
  • Flexible PTO and spending options.
  • Commuter benefits available.
  • Wellness benefits for employees.
  • Generous adoption and parental leave policies.
Full Job Description
Freshworks is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America). This role serves as the GTM engine behind our partner-led growth, accelerating pipeline through targeted co-marketing programs, strategic field activations and scalable partner enablement. You'll work directly with influential distributors and high-growth VAR partners to expand Freshworks' reach, strengthen brand presence and amplify sales momentum across diverse markets. We're looking for a marketer who can think strategically, execute flawlessly, operate across cultures and serve as the connective tissue between Sales, Channel and Marketing. Please note: This is a hybrid role that will be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday). 3131 Build joint marketing plans with key distributors, top resellers and strategic VARs to drive MQCs, SAOs and pipeline. 3131 Develop localized GTM motions for NA & LATAM markets (Brazil, Mexico, Subtropical South America), tailor messaging and adapt program assets. 3131 Ability to advise or execute high-impact co-marketing programs: webinars, roundtables, digital campaigns, partner-led events and industry sponsorships. 3131 Drive through-partner marketing using campaign-in-a-box assets, content syndication and distributor-led amplification. 3131 Manage MDF planning, approvals, and ROI, ensuring investments ladder into the regional revenue plan. 3131 Collaborate with Channel Sales leaders to ensure cohesive field execution and shared goals. 3131 Nurture partner advocacy by identifying and showcasing case studies, customer wins and co-selling success. 3131 Track and report performance metrics across MQCs, SAOs, events and pipeline contribution by partner type. 3131 Participate and represent partner marketing in quarterly business reviews with key reseller, VAR and distributor leaders. 3131 Maintain operational rigor across program calendars, partner communications and system updates (SFDC). 3131 Collaborate with cross-functional teams such as Sales, Partnerships, Product, Product Marketing, Field Marketing, & Customer Advocacy to ensure partners' visibility in the Freshworks ecosystem & vice versa. Qualifications 3131 6-8 years of experience in a Partner marketing role, such as channels, Resellers, Tech (ISV), and SI partnerships. 3131 Experience in marketing Technology and SaaS businesses will be a bonus 3131 Ability to bring multiple teams together to drive co-marketing campaigns 3131 Creative thinking, self-driven & having a customer-centric mindset 3131 Possess strong project management and organizational skills, demonstrating the ability to prioritize tasks effectively, consistently meet deadlines and adeptly manage multiple projects simultaneously 3131 Possess strong analytical & problem-solving skills, should be data & ROI driven 3131 Possess a wealth of knowledge in CRM systems, marketing automation platforms, and various tools for effective planning & execution of marketing campaigns. Additional Information Please note: This is a hybrid role that will be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday). The annual base salary range for this position is $127,500 - $157,500 USD. This role is also eligible for a target bonus. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

About Freshworks

Freshworks is a cloud-based customer engagement software company that provides businesses with a suite of products to enhance their customer experience. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, and Freshchat. Freshworks was founded in 2010 and is headquartered in San Mateo, California.
Learn more about Freshworks
Size
3,000 employees
Market Cap
$4 billion
Industry
NASDAQ

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