8+ years engineering experience in end-user computing, focused on building solutions, not team management.
Deep expertise in Microsoft 365 ecosystem, especially SharePoint Online, Exchange Online, and OneDrive.
Strong understanding of Microsoft Entra ID and Conditional Access; familiarity with Microsoft Purview is advantageous.
Proficient in PowerShell and automation development using Microsoft Graph.
Proven leadership in end-to-end project management, distinct from reactive support roles.
Experience as a senior escalation point for complex technical issues.
Excellent communication skills with a customer-service focus.
Responsibilities
Design, deliver, and manage Microsoft 365 collaboration services including SharePoint and Exchange.
Establish and maintain access and data controls in collaboration with governance and development teams.
Develop automation tools using PowerShell and Microsoft Graph to enhance operational efficiency.
Stay updated on Microsoft best practices and implement them as firm standards.
Lead projects independently by scoping, coordinating, and executing them effectively.
Collaborate across teams to introduce new technologies and capabilities in the end-user space.
Provide expert guidance and mentorship to support teams on complex technical challenges.
Benefits
Medical and prescription drug coverage.
401(k) contribution matching.
Wellness reimbursement.
Family building benefits.
Charitable gift match program.
Full Job Description
What you'll do day-to-day
Own the design, delivery, and lifecycle core Microsoft 365 collaboration services (SharePoint Online, Exchange Online, and OneDrive), spanning architecture, configuration governance, roadmap planning, and escalation-level troubleshooting.
Design and maintain access and data controls across Microsoft Entra ID and Microsoft Purview (Conditional Access and compliance policies), collaborating with governance teams such as InfoSec, Legal, and Compliance, and with business-facing application development teams.
Create automation with PowerShell and Microsoft Graph to drive policy deployment, configuration consistency, proactive remediation, and operational efficiency across M365 and adjacent end-user services, building tools that reduce manual effort for the EUC team and the service desk.
Monitor the evolution of the Microsoft ecosystem and best practices-such as enterprise security, tenant governance, and collaboration lifecycle management-translating them into standards for the firm's environment.
Independently lead projects end to end, scoping and sequencing the work, coordinating dependencies across teams, and driving them to completion as the accountable owner.
Partner with teams across the firm to identify, design, and deliver new technologies and capabilities within the end-user space, including AI and Copilot enablement, enterprise mobility (MDM), and supporting development teams that build against Microsoft Graph and M365 services.
Serve as a subject matter expert escalation point for complex technical issues, providing knowledge, guidance, and mentoring to the service desk and operations teams that directly support the firm's end users.
What we're looking for
At least eight years of engineering experience in the end-user computing space, particularly with hands-on building and operating solutions rather than managing teams; a degree in computer science (or another technical discipline) is preferred.
Deep expertise in the Microsoft 365 ecosystem, with SharePoint Online, Exchange Online, and OneDrive at the core.
A deep understanding of industry best practices across the Microsoft ecosystem and a record of applying them in production environments.
Demonstrated experience with Microsoft Entra ID, including Conditional Access and modern authentication; familiarity with Microsoft Purview is a plus.
Proficiency in PowerShell, with the ability to build automation against Microsoft Graph and M365 services.
A proven track record of owning solution design and delivery end to end-as distinct from reactive, ticket-driven support-and of independently leading complex, multi-team projects to completion.
Experience serving as a senior escalation point for complex issues raised by the service desk and operations teams.
Excellent communication skills, a customer-service orientation, and the ability to collaborate with varied departments across the firm.
Prior experience as a team lead or manager is welcome, though this role carries no direct reports and is designed for someone who wants to remain deeply technical.
Hands-on experience engineering and operating an endpoint-management stack-Microsoft Intune and Workspace ONE for mobile device management (MDM), spanning device enrollment, compliance and configuration policies, application deployment, and enabling internal apps for mobile access-is a solid plus.
Experience with Windows desktop engineering and endpoint management platforms (e.g., SCCM), macOS management (e.g., Jamf), endpoint security tooling (e.g., Microsoft Defender for Endpoint), Copilot and M365 AI enablement, or large-scale migrations and rollouts is a beneficial.
The expected annual base salary for this position is $225,000 to $325,000. Our compensation and benefits package includes variable compensation in the form of a year-end bonus, guaranteed in the first year of hire, and benefits including medical and prescription drug coverage, 401(k) contribution matching, wellness reimbursement, family building benefits, and a charitable gift match program.
