Basic InformationJob Name Lead DevOps Engineer - USA
Country United States
State NA
Date Published 30-Jul-2026
Job ID 63237
Travel You may occasionally be required to travel for business
Additional Locations Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC
This role can be based remotely in United States Looking for more details about our benefits? You can also learn all about them by clicking
HEREDescription and RequirementsLead Devops Engineer At BMC, we help global enterprises run and reinvent their businesses with cutting-edge technology. Our BMC Helix portfolio delivers modern, cloud-native SaaS solutions for IT Service Management (ITSM), IT Operations Management (ITOM), and AIOps.
Within IT Operations Management (ITOM), BMC Helix empowers organizations to proactively monitor, diagnose, and remediate issues across complex hybrid and multi-cloud environments. We're building intelligent automation that keeps mission-critical systems resilient, scalable, and secure.
Now, we're looking for a Lead DevOps Engineer to join our team and play a pivotal role in shaping the future of ITOM delivery.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:- Lead monthly deployments and upgrades of the ITOM SaaS suite across 20+ global data centers, including AWS GovCloud (IL4 and IL5).
- Oversee semi-annual upgrades of services like Victoria Metrics, OpenSearch, Redis, and Kafka across AWS, Oracle, and Google Cloud.
- Migrate customers between ITOM instances, apply hotfixes, implement change requests, and resolve service requests.
- Remediate monitoring alerts, drive automation initiatives, and establish repeatable, reliable processes that scale.
To ensure you're set up for success, you will bring the following skillset & experience:- 8-10+ years of experience in a DevOps role
- Bachelor's Degree in a related field; certifications such as ITIL, MCSE, VCP, AWS, GCP, OCI are a plus
- Ability to obtain US Secret Security Clearance
- Strong experience with Kubernetes, including Helm charts
- Proficiency in Shell scripting (absolute must); additional scripting/automation experience with Python and Java is desirable
- Hands-on experience implementing CI/CD pipelines using tools such as Jenkins and Spinnaker, following best practices
- Solid knowledge of Terraform (must-have); Ansible experience is a plus
- Familiarity with version control systems (Git) and project management tools (JIRA)
- Experience with AWS (including GovCloud), Google Cloud, and Oracle Cloud
- Proficient in AWS managed services such as Kafka, OpenSearch, ElastiCache, and Postgres/RDS
- Basic knowledge of networking concepts
- Experience with monitoring tools such as Kibana, Fluentbit, Clickhouse; knowledge of Victoria Metrics is a bonus
We believe in
trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up.
Make Your Mark At HelixIf Helix excites you but you're unsure if you meet every qualification,
apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
The annual base salary range represents the low and high end of the BMC Helix salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of Helix's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At Helix, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $132,975 - $221,625
