Job DescriptionInfosys Finacle is looking for
Lead Consultant - Finacle Digital & Pre-Sales will play a key role in client solutioning, product demonstrations, and pre-sales engagements.
The incumbent will work closely with prospective and existing clients to understand their business priorities, current technology landscape, challenges, and transformation objectives and demonstrate how Finacle solutions can address those requirements.
The role requires the ability to develop customer-specific solution narratives, demonstrate Finacle capabilities, articulate business benefits and differentiators, and effectively position Finacle solutions against competing offerings.
Key ResponsibilitiesClient Solutioning & Pre-Sales- Lead client-facing solution discussions to understand business requirements, challenges, strategic priorities, and digital transformation objectives.
- Develop contextualized solution propositions aligned with the customer's banking and technology landscape.
- Articulate the business value, capabilities, and differentiators of Finacle solutions.
- Work with sales, product, technology, and consulting teams to develop compelling solutions for prospective and existing customers.
- Support responses to RFPs and RFIs, including solution definition and functional positioning.
- Provide banking domain expertise during pre-sales and solution-consulting engagements.
Finacle Solution Demonstrations- Lead the preparation and delivery of Finacle solution demonstrations for prospective and existing clients.
- Understand customer requirements, RFP documentation, and other client communications to determine the scope and scenarios for demonstrations.
- Develop customer-specific demonstration scenarios, scripts, presentations, and messaging.
- Configure and validate demonstration scenarios in collaboration with product and technical teams.
- Tailor demonstrations and messaging based on the customer's business context, market, geography, and requirements.
- Ensure demonstration environments and required functionality are thoroughly validated ahead of client presentations.
- Clearly articulate Finacle's business benefits and solution capabilities during demonstrations.
Client & Stakeholder Engagement- Engage with senior client stakeholders, including business, operations, technology, and executive leadership.
- Build strong relationships with customers and understand the pain points associated with their existing systems and processes.
- Work closely with geography and sales teams to determine the appropriate client engagement and demonstration strategy.
- Coordinate with Finacle product, customization, and technical teams to address customer-specific demonstration and solution requirements.
- Collaborate effectively across multidisciplinary and cross-cultural teams.
Thought Leadership & Content Development- Develop high-quality client presentations, solution collateral, and demonstration materials.
- Develop thought-leadership content on digital banking trends, customer experience, banking channels, and emerging financial-services capabilities.
- Build reusable repositories of case studies, best practices, solution approaches, lessons learned, and demonstration assets.
- Continuously monitor developments within banking, financial services, digital channels, and technology to enhance client conversations.
Experience & Qualifications- 10-15 years of post-qualification experience within banking, financial services, fintech, or banking technology organizations.
- Strong experience in banking operations, banking technology, digital banking, or digital channels.
- Relevant experience working across North America, LATAM, and/or the Caribbean.
- Strong understanding of retail banking, corporate banking, and banking channels.
- Demonstrated experience in customer-facing consulting, advisory, solutioning, or pre-sales roles.
- Experience in solution design and solution proposal development is strongly preferred.
- Experience responding to and supporting RFP/RFI processes.
- Exposure to leading banking technology or digital-channel solutions is preferred.
- Understanding of enterprise IT application landscapes and emerging technologies relevant to financial services.
- A finance, banking, business, technology, or related educational background would be advantageous.
Key Competencies- Strong banking and financial-services domain knowledge.
- Digital banking and digital-channel expertise.
- Strong client-facing advisory and consulting capabilities.
- Ability to translate business challenges into relevant technology and solution propositions.
- Strong presentation and solution-demonstration skills.
- Ability to engage confidently with senior client stakeholders and executives.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving capabilities.
- Ability to coordinate effectively across sales, product, technology, and delivery teams.
- Comfortable working in a global, cross-cultural environment and supporting multiple time zones when required.
- High level of ownership, initiative, flexibility, and quality orientation.
- Bilingual English and Spanish candidates are preferred, particularly for LATAM/Caribbean client engagements.
- Willingness to travel based on business and client requirements.
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. 120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
