YOUR IMPACTThe OpenText Content Professional Services Practice is searching for a dynamic and resourceful individual to join our Content team as a Lead Technical Consultant. The Lead Technical Consultant applies business & technical skills, as well as consulting methodologies, to collect and analyze information to design, configure and implement Open Text solutions based on unique customer requirements. This position is focused on Enterprise accounts with an emphasis on the Open Text InfoArchive product.
This role works closely with customers and other Professional Service Consultants in the delivery of Open Text engagements, as well as with the Account Executives, Solution Consultants and Strategic Partners throughout the sales and delivery cycles.
YOU ARE GREAT AT- Delivering Professional Services engagements with confidence and high quality.
- Demonstrating technical leadership with Open Text InfoArchive or other products with similar data archiving functionalities. Some areas of proficiency may include:
- System sizing and Architecture Design
- Capturing archiving requirements
- Performing data discovery/analysis in source system
- Converting requirements into design
- Building Application using best practices
- Application decommissions or data archiving
- In-depth knowledge of SQL and PL/SQL
- Experience with Oracle, SQL*Server, DB2 and PostgreSQL are beneficial.
- Installation and system sizing are not responsibilities of this role, but knowledge in these areas is considered nice to have.
- Effectively communicating through excellent written and verbal communication skills.
- Understanding and translating customer business requirements into a solution that best utilizes Open Text product functionality.
- Leading and/or contributing to the development of a solution design and/or strategic deployment roadmap.
- Working in conjunction with Open Text colleagues to implement technical configurations.
- Contributing to project documentation, including, but not limited to requirements document, technical design, test plans, and knowledge transfer documentation.
- Participating on multiple projects simultaneously.
- Delivering presentations, workshops, and live demonstrations to a mixed audience of technical, business, and management staff.
- Demonstrating strong customer facing skills by building and maintaining positive customer relationships and translating them into long term benefits for both companies.
- Mentoring junior consultants on solutions, technology, and delivery of OpenText Content projects.
- Preparing, maintaining, and submitting weekly activity/progress reports and time recording reports in accordance with published procedures.
- Interacting with sales, services and partners to scope project efforts, create estimates and respond to RFPs.
WHAT IT TAKES TO SUCCEED- The candidate should have 10+ years of professional experience in implementing medium to complex ERP or ECM solutions.
- Require 3+ years of experience with Open Text Information Archive
- Multiple years of experience with Java, XML, and REST services
- Highly professional team player with the ability to work independently, while being part of a dynamic team.
- Knowledge and understanding of on-premises and cloud enterprise software deployments.
- A solid grasp of a variety of technologies that include development languages, tools, web-based technology that could be involved in an OpenText solution.
- Strong analytical, technical and problem-solving skills.
- Adhere to Open Text's internal standards and best practices for consistent, high quality project delivery.
- Travel is a requirement of this position.
- This is a revenue generating position.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $x - $x; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.
