Job Title: LEAD ADMINISTRATOR L1
City: Irving
State/Province: Texas
Posting Start Date: 10/13/26
Job Description:
Job Description
Role Summary
Responsible for end-to-end management and support for VMware virtual infrastructure supporting critical banking applications and business services. Acts as a technical lead and primary VMware SME for major incidents, complex technical issues, BAU projects, service improvements and client engagements.
Key Responsibilities:
1. Provide end-to-end technical support and administration for enterprise VMware infrastructure.
2. Perform end-to-end troubleshooting of VMware related issues involving CPU, memory, storage, networking, VMs and datastores.
3. Actively involve in critical issues, Major incidents and outages and provide required performance reports and provide technical recommendations.
4. Work closely with client managers, applications owners, infrastructure leads and senior stakeholders during critical technical issues.
5. Perform detailed RCA for major and recurring incidents and identify corrective and preventive actions.
6. Maintain and review SOPs, operational procedures, technical documentation, knowledge articles.
7. Identify opportunities for automation, standardization, and operational efficiency.
8. Mentor team members in VMware administration, troubleshooting and operational processes.
9. Conduct knowledge transfer sessions and develop technical capability within the team.
10. Take complete ownership of tasks and deliver on client expectations.
11. VMware trainings and certifications preferred.
12. Prepare scripts for bulk activities.
Mandatory Skills: VMware Server Admin.
Experience: 5-8 Years.
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
