As the
Laboratory Operations Manager of
IDEXX's Dallas, TX veterinary reference lab, you will be overseeing the direct management and day to day operations of a 60+ person veterinary diagnostic reference lab. The focus on enhancing the lives of people and pets starts with our own employees; empowering them to achieve their goals by focusing on continuous improvement and supporting the strong collaboration and inclusiveness that exist in our team.
Why this role matters:As Laboratory Operations Manager, you are at the heart of what makes IDEXX Reference Laboratories work. Veterinarians and pet owners count on IDEXX's veterinary reference laboratories for accurate, timely results that guide critical decisions about the health of their animals, and those results depend on the people you lead. By building a culture of collaboration, growth, and continuous improvement, you empower your team to do their best work every day. Your leadership ensures the lab meets its quality, efficiency, and business goals, and that every sample is handled with care. Ultimately, your work helps veterinary teams give pets the care they deserve and helps IDEXX deliver on its commitment to enhancing the lives of people and pets.
In this role...- You will serve as a big-picture people leader with a goal and mission to drive results and help people embrace change.
- You will leverage your leadership abilities to coordinate day to day lab operations, including business planning, people management, and delivering results. You will be joining an innovative and fast-paced work environment with a strong focus on employee culture and development.
- You will manage the overall business goals and results of IDEXX's Dallas, TX reference lab. You will have overall responsibility for achieving revenue and profitability goals.
- You will manage staffing, including a supervisory staff on day and night shifts, assigning work, establishing performance metrics, monitoring activities, and evaluating performance.
- You will lead the development of laboratory budget, policies, and procedures.
- You will develop and implement strategies to increase efficiency, maintain quality and ensure continuous improvement of policies, systems, and procedures.
What do you need to succeed?- You will have in-depth (5-7+ years) experience overseeing or managing a large, fast-paced, high-volume work environment.
- A bachelor's degree in a related field (business or science) is preferred.
- You have proven successful track record of managing a large team with a focus on employee performance, empowerment, and development skills.
- You're an experienced change agent, preferably with LEAN experience, and you have applied this experience in lean manufacturing and implementation
- You can adapt departmental plans and priorities to address resource and the operational challenges of a global company.
- You excel at organizing, prioritizing and directing work activities.
- You have a track record of successful project management skills and abilities.
- You have strong communication skills, both verbal and written, with an ability to effectively present information to various audiences including senior management and those who report to you.
- You are proficient in the use of Excel, Word and other PC applications and are comfortable with high computer use.
What You Can Expect From Us:- Salary targeting: $125K, depending on experience
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day - One
- Opportunity for performance based annual merit increase
- 5% matching 401k
- On the job training and career advancement opportunities (experience NOT required)
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Schedule: - This is a dayshift position, but you will also have oversight of our critical third shift work as well; the successful candidate will be able to flex their schedule as business needs require.
As a
Laboratory Operations Manager, you will work on site in our Dallas, TX lab.
Does this sound like the opportunity for you? Apply today!
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