Summary of Job Description:The L&D Projects and Programs Manager leads cross-functional learning projects from planning through implementation and evaluation. This position defines project scope, deliverables, learning objectives, and success measures and ensures program consistency and effectiveness. The L&D Projects and Programs Manager manages risks and dependencies and partners with stakeholders to align learning solutions with business needs.
Job Responsibilities:- Creates, leads, and monitors cross-functional L&D project plans, including timelines, milestones, communication plans, and required documentation. Provides project leadership to support the design, development, implementation, and evaluation of learning programs and initiatives.
- Determines project scope, deliverables, learning objectives, and success measures in partnership with L&D leaders, subject matter experts, HR partners, Operations, and other stakeholders.
- Ensures consistency in L&D programs, processes, and learning standards across the organization. Monitors and evaluates program effectiveness, recommending improvements that support scalability, sustainability, and alignment with business needs.
- Defines and manages project risks, dependencies, and mitigation plans. Keeps stakeholders informed of progress, changes, risks, launch readiness, and post-implementation follow-up.
- Communicates effectively with L&D team members, HR partners, Operations, subject matter experts, and vendors/consultants to build strong partnerships, align learning solutions to business needs, and share project updates, insights, and best practices.
Work Environment: - Office conditions; travel to stores, offsite training/conferences, and offsite meetings: up to 40%
How we reward you:- Hybrid Work schedule
- 401K with company match
- Yearly bonus opportunity*
- Full medical, dental, and vision insurance *
- On-site fitness center, biometric screen, and flu shot clinic
- Discounts at Panda restaurants, theme parks, and gym memberships
- Paid time off starting at 15 days with 7 federal holidays*
- Continuous education assistance and scholarships*
- Income protection including Disability, Life and AD&D insurance*
- Bereavement leave*
*Benefits available for eligible permanent full time associates
Your background & experience:- Bachelor's degree in Business Administration, Human Resources, or related field required; Master's degree preferred
- Minimum five years of HR/L&D experience with increasingly strategic project management responsibility, preferably in a retail/hospitality environment
- Successful completion of initial and periodically required trainings.
- Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
Pay Range: M2: $112,500 - $158,000 / Annual
* Within the range, individual pay is determined using various factors, including work location and experience.
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