Auto Park KIA has an outstanding opportunity for a
Technician Team Lead to join their team!
What will you do?- Supervise, mentor and assist with the development of technicians in the workshop
- Partner with regional TDA & Diagnostic Specialist to assist with onboarding and career development for technicians
- Serve as a liaison between the Service Manager, Diagnostic Specialist, Service Advisors, Parts personnel, Technicians, Warranty Administration and clients
- Maintain close contact with Shop Foreman to support personnel
- Ensure quality control inspections and road tests are completed as applicable post repairs
- Ensure adhesion to warranty policies and procedures
- Perform all other duties and special projects as assigned
- Assign jobs according to technician/team skillset and workload requirements
- Manage team goals, metrics, KPI's, work volume
- Effectively coach, give performance feedback and provide development opportunities within own area of responsibility or department
- Assist with employee evaluations and goal setting
*This is a productive Team Lead position
What are we looking for?Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail
- Excellent time management skills, with a proven ability to meet deadlines
- Strong leadership skills:
- Keeps people and purpose front and center as they make daily decisions
- Understands how team's work ties in with the organization's vision and purpose
- Follows efforts through to completion
- Adjusts quickly to new or changing work environment
- Excellent interpersonal and customer service skills.
- Has some authority for personnel actions
Qualifications:
- Must be Master Certified.
- Experienced in service principles, concepts and service department operations
- Reviewing and improving processes, methods, and tools to increase efficiency and accuracy
- Valid Driver's License with a clean record
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location,
starting in the range of $85k-$100k USD per year.
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INDPR
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
Benefits:Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Artificial Intelligence StatementWe recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
- Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
- Misrepresent or embellish qualifications, skills, or experience
- Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
