Key Account Manager

RS Hughes Co., Inc.

• $140K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 7+ years of B2B sales experience in an outside product capacity.
  • Strong understanding of sales processes and proven ability to meet sales targets.
  • Knowledge of industrial products and ability to communicate technical information effectively.
  • Excellent negotiation and conflict resolution skills.
  • Proficiency in data analysis to guide strategy and decision-making.

Responsibilities

  • Cultivate high-potential accounts within a designated geographic zone.
  • Manage a focused list of 40 accounts, categorized as Focus, Invest, and Review.
  • Develop strategic plans to enhance account growth and profitability.
  • Collaborate internally to tailor programs and products for key accounts.
  • Monitor and report on performance metrics related to account development.

Benefits

  • Continuous professional development opportunities.
  • Participation in training programs to enhance skills and knowledge.
Full Job Description
Job Summary

R.S. Hughes Company is seeking a dynamic and results-driven Key Account Manager to join our team. The successful candidate will be responsible for calling on and developing high-potential accounts across a designated geographic zone. This role is crucial in driving the company's growth by focusing on strategic account management and program/product development. This role is expected to adhere to all company policies and safety protocols.

Core Responsibilities

Develop Regional High Potential Account List:

  • Cultivate and develop high-potential accounts across a geographic zone.
  • Manage a focused list of 40 high-potential accounts segmented into three categories: Focus (25%), Invest (50%), and Review (25%).


Key Account Management:

  • Align accounts with geographic and regional zones, ensuring a comprehensive national scope.
  • Develop and implement strategic plans to maximize account growth and profitability.
  • Regularly review and adjust account strategies to meet dynamic market demands


Program and Product Development:

  • Collaborate with internal teams to develop and enhance programs and products tailored to the needs of key accounts.
  • Maintain up-to-date expertise on R.S. Hughes' product offerings and industry trends.
  • Provide valuable feedback to product development teams to drive continuous improvement.


Relationship Building:

  • Establish and nurture strong relationships with key decision-makers and stakeholders within accounts.
  • Act as the primary point of contact, ensuring exceptional customer service and satisfaction.


Performance Tracking and Reporting:

  • Monitor and report on key performance metrics related to account development and revenue growth.
  • Utilize CRM tools and other resources to track progress and identify opportunities for improvement.


Career Development:

  • Engage in continuous professional development as a potential track towards National Business Development roles.
  • Participate in training and development programs to enhance skills and knowledge.
  • Other job duties as assigned


Basic Qualifications

  • Bachelor's degree and & 7+ years outside product related B2B sales experience, or equivalent combination of education and experience.


Skills

Sales Acumen:

  • Strong understanding of sales processes and techniques.
  • Proven ability to close deals and achieve sales targets.


Technical Knowledge:

  • Knowledge of industrial products and their applications.
  • Ability to understand and convey technical information to clients.


Negotiation Skills:

  • Excellent negotiation and conflict resolution skills.
  • Ability to create win-win scenarios for both the company and the client.


Project Management:

  • Ability to manage multiple projects simultaneously.
  • Strong organizational and time-management skills.


Analytical Skills:

  • Proficiency in data analysis and interpretation.
  • Ability to use data to drive decision-making and strategy development.


Customer-Centric Mindset:

  • Strong focus on customer satisfaction and relationship management.
  • Ability to anticipate customer needs and provide proactive solutions.


Adaptability:

  • Ability to thrive in a fast-paced and dynamic environment.
  • Willingness to adapt to changing market conditions and client needs.


Problem-Solving:

  • Strong problem-solving skills and the ability to handle complex situations.
  • Creative thinking to develop innovative solutions for clients.


Team Collaboration:

  • Ability to work effectively with cross-functional teams.
  • Strong collaboration and teamwork skills.


Communication Skills:

  • Excellent verbal and written communication skills.
  • Ability to present information clearly and persuasively to different audiences.


Target compensation for this exempt position (Base plus bonus/ commission) $140- $150k DOE

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