Key Account Manager

BEST Human Capital & Advisory Group

$70K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Horticulture, Business, Marketing, or a related field, or equivalent experience.
  • 5+ years of experience in key account management or sales, preferably in retail or consumer products.
  • Mandatory experience in Lawn & Garden or Live Plant Sales.
  • Strong analytical skills with the ability to interpret data for actionable insights.
  • Proficiency in Microsoft Excel and familiarity with customer portals or reporting tools is advantageous.
  • Exceptional communication and presentation skills to influence a broad range of stakeholders.
  • Highly organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Oversee daily account leadership for an assigned buyer, managing strategy, programs, and execution.
  • Serve as the central communication point, ensuring timely updates and alignment on initiatives.
  • Develop and implement account strategies focused on identifying growth opportunities and risks.
  • Cultivate strong customer relationships and ensure consistent communication with buyers and stakeholders.
  • Lead planning and development of new products and programs, including creating presentations and cost models.
  • Conduct performance analysis and prepare reports on results, trends, and action plans for improvements.
  • Coordinate advertising execution, including managing promotional calendars and tracking cost changes.

Benefits

  • Opportunities for professional development and career advancement.
  • Collaborative work environment with cross-functional teams.
  • Chance to drive significant growth within a leading retail customer.
  • Engagement in strategic decision-making with high-level stakeholders.
  • Involvement in exciting new product and program initiatives.
Full Job Description
Job Description
We are seeking a Key Account Manager in the Horticulture / Lawn & Garden industry to lead strategic account management and growth initiatives for a major retail customer. This role partners cross-functionally across merchandising, replenishment, marketing, and operations to deliver programs that deliver great results to our customer while driving sales, profitability, and exceptional execution.

Role Overview

  • Ownday-to-day account leadership for an assigned buyer, including strategy,programs, forecasting, and execution-directly and through coordination ofinternal partners.
  • Serveas the primary point of contact, ensuring timely communication, accuratereporting, and alignment on key initiatives.
  • KeyResponsibilities
  • Developand execute account strategies that drive profitable growth; identifyopportunities, risks, and corrective actions.
  • Buildand maintain strong customer relationships; communicate consistently withbuyers and key stakeholders.
  • Leadprogram planning and new product/program development initiatives,including presentations, cost models, and recommendations.
  • Analyzeweekly and monthly performance; prepare reports summarizing results,trends, opportunities, and action plans.
  • Coordinateadvertising and promotional execution, including calendar management, itemsetup, pricing updates, and cost-change tracking.
  • Partnerwith replenishment and operations to optimize product flow, supportseasonal assortments, and improve sell-through and inventory performance.
  • Supportfield and representative teams with program communication, and merchandising guidance; providefeedback from market visits.


Requirements

Qualifications

  • Bachelor'sdegree in Horticulture, Business, Marketing, or a related field, orequivalent relevant experience.
  • 5+years of experience in key account management, sales, or customerdevelopment (retail or consumer products preferred).
  • Lawn & Garden or Live Plant Sales Experience REQUIRED
  • Stronganalytical and financial acumen; ability to interpret data and translateinsights into clear recommendations.
  • Advancedproficiency in Microsoft Excel; familiarity with customer portals andreporting tools preferred.
  • Excellentcommunication and presentation skills; ability to influencecross-functional partners.
  • Highlyorganized, detail-oriented, and able to manage multiple priorities in afast-paced environment.
  • Provenability to manage complex timelines, processes, and cross-functionalstakeholders.
  • Demonstratedability to balance customer requirements with internal financial goals.


Key Attributes for Success

Strategic Thinker - Anticipates challenges, develops proactive solutions, and aligns planning with long-term objectives.

Collaborative Partner - Builds strong relationships with internal teams and external customer counterparts.

Data-Driven - Uses analytics to guide decision-making and ensure performance

Detail-Oriented Executor

Location & Travel

Based in Northern Texas

This position requires local and national travel to attend customer meetings, events, and market visits, as business needs require.

Please apply for this position if you have the requisite horticultural industry sales and or account experience within the horticultural, lawn & garden or live plant industries.Please forward your resume and career objectives to: or [email protected]

All inquiries are confidentially protected and appreciated.

Similar Jobs

More Jobs at BEST Human Capital & Advisory Group

  • General Manager
    $130K *
    Montgomery, AL 36117 (Montgomery County)
    Food & Beverages
    In-Person
  • Key Accounts Manager
    $70K — $95K *
    Austin, TX 78745 (Travis County)
    Retail & Consumer Goods
    In-Person
  • Key Account Manager
    $70K — $95K *
    Carrollton, TX 75007 (Denton County)
    Retail & Consumer Goods
    In-Person
  • Purchasing Manager
    $70K — $95K *
    Texarkana, TX 75501 (Bowie County)
    Retail & Consumer Goods
    In-Person

More Retail & Consumer Goods Jobs

Find similar Key Account Manager jobs: