1-3 years of experience in data center or similar facility operations
Familiar with maintenance management applications
Ability to work in 24/7 high-pressure environments
Strong verbal and written communication skills
Foundational knowledge of UPS, generators, and fire safety systems
Understanding of building automation and energy management systems
Strong multi-tasking and time management abilities
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Monitor maintenance methods and standards for facility equipment
Collaborate with Chief Engineer on customer solutions
Support daily operations of power, HVAC, and safety systems
Generate and maintain facility and compliance reports
Provide technical support for customer installations
Address operational issues to ensure 100% uptime
Liaise with operations management and stakeholders for effective solutions
Benefits
Health, Dental, and Vision Insurance
Short-Term and Long-Term Disability Insurance
Company-paid Life Insurance
401(k) plan with company match
Paid Time Off (PTO) and paid holidays
Full Job Description
As a Jr. Critical Infrastructure Engineer, you will play a key role in ensuring 100% uptime of our data center operations, supporting mission-critical infrastructure for both the company and our customers. This position reports on-site and works closely with senior engineering staff and site operations teams to maintain, support, and optimize all technical aspects of facility operations.
Key Responsibilities:
Monitor and review maintenance methods, standards, and operating procedures for all facility equipment.
Collaborate with the Chief Engineer to plan and execute customer solutions, including space, power, and cooling requirements.
Support the daily operations of critical infrastructure systems-including power, HVAC, and life safety equipment-ensuring optimal performance and rapid incident response.
Assist in generating and maintaining up-to-date facility and compliance reports.
Provide technical support during customer installations and integrations, ensuring successful project completion.
Address operational issues promptly to uphold our commitment to 100% uptime.
Liaise effectively with operations management, vendors, and stakeholders to implement and track solutions.
Qualifications:
1-3 years of experience in facility operations within data centers, telecommunications, or similar mission-critical environments.
Familiarity with maintenance management and ticketing software platforms.
Capable of working in high-pressure, high-availability (24/7/365) environments, including vendor coordination and emergency response.
Strong verbal and written communication skills.
Foundational knowledge of mission-critical facility systems, including Uninterruptible Power Supplies (UPS), generators, mechanical, and fire safety systems.
Understanding of building automation systems, energy management, and control systems for mechanical and electrical infrastructure.
Strong multi-tasking and time management skills; ability to meet shifting deadlines.
Proficiency in MS Word, MS Excel, and MS PowerPoint.
Benefits:
Health, Dental, and Vision Insurance
Short-Term and Long-Term Disability Insurance
Company-paid Life Insurance
401(k) plan with company match
Paid Time Off (PTO) and paid holidays
Compensation:
Salary range: $75,000 - $90,000 (commensurate with experience), plus full benefits package.
About DataBank
DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services. The company was founded in 2005 and has since grown to become one of the largest privately held data center providers in the US, with facilities in Dallas, Minneapolis, and Kansas City. DataBank's services include colocation, cloud hosting, managed services, and network connectivity, and the company serves a wide range of customers, including Fortune 500 companies, healthcare providers, and government agencies. DataBank is known for its high-quality facilities and customer service, and has received numerous awards for its performance and innovation.
