Full Job Description
Role Summary:
As a Journal Sales Partner, this individual supports the management of Sage's Premier Active Renewals portfolio in North America, contributing to consistent year-over-year revenue uplift across annual journal package renewals. The role focuses on retaining accounts, upgrading customers to current journal package offerings, and helping to identify opportunities for growth. Working with guidance from senior colleagues while building toward greater independence, this position ensures responsive communication, operational efficiency, and reliable customer engagement.
Your New Role:
• Support the full cycle of Premier Active Renewals in North America, working towards a maximum uplift year over year across journal package renewals.
• Upgrade accounts to reflect the most current journal package list, ensuring alignment with product offerings and customer needs.
• Respond to internal and external requests on the same business day, maintaining a high standard of responsiveness and reliability.
• Provide clear status updates and summaries for management as needed to support visibility and decision-making.
• Participate in Open Access conversations, helping customers understand OA frameworks and supporting the organization's transition to new publishing models.
• Assist with account activity involving Mary Ann Liebert titles as needed, collaborating cross-functionally to support revenue and relationship goals.
• Contribute to workflow improvements, identifying efficiencies that help streamline operations and support team performance.
• Maintain thorough and up-to-date documentation to track the status of each renewal effort throughout the year, supporting transparency and planning.
• Keep the CRM system consistently up to date, accurately reflecting customer interactions, renewal status, and pipeline activity.
• Adopt and apply new CRM features and enhancements as they are rolled out, contributing to team-wide protocols in sales technology.
Can you be our new Journals Sales Partner?
• At least 3 years of relevant experience in sales, customer renewals, or account management, ideally within scholarly publishing.
• Exposure to journal renewals and an interest in finding opportunities for account upgrades and growth.
• Familiarity with CRM tools, particularly Salesforce and Microsoft Dynamics CRM; able to maintain accurate records and support sales goals.
• Competency in Microsoft Office Suite (Excel, Outlook, Word), with the ability to work with data sets and reporting tools.
• Strong organizational and communication skills with the ability to manage multiple accounts and deadlines.
• Ability to work with a degree of independence while contributing to a team-focused, goal-oriented environment.
• Familiarity with Open Access publishing and trends in academic library purchasing preferred.
Pay Transparency & Benefits Package:
Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.
In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with Sage covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role.
Department International Sales Role Sales Representative Locations United States Yearly salary $79,000 - $90,000 Remote Status Fully remote Employment Type Full-time Employment Level Mid Level
