3+ years of leadership experience in retail or multi-unit environments
Proven ability to drive sales and operational KPIs
Strong relationship management skills with cross-functional stakeholders
Demonstrated leadership in coaching and developing teams
Effective decision-making and problem-solving abilities
Experience managing multiple locations in a fast-paced setting
Proficient in retail systems and Microsoft Office applications
Responsibilities
Partner with Multi-Unit Manager to set sales goals and execution plans
Monitor KPIs and sales trends to identify improvement opportunities
Coach store leaders to enhance sales and customer engagement
Ensure consistent execution of merchandising strategies and standards
Identify and resolve merchandising gaps and execution barriers
Support talent development and engagement initiatives
Act as operational liaison to align business priorities and execution plans
Benefits
Flexible work schedule including evenings and weekends
Opportunities for professional development and training
Inclusive team environment with a focus on engagement
Support for obtaining necessary certifications and licenses
Potential for career advancement within the organization
Full Job Description
Job Title
Joint Venture Manager
Location
LaGuardia Airport (LGA) - East Elmhurst, NY 11369 US (Primary) San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US
Job Type
Full-time
Category
Operations
Education
Job Description
The Joint Venture (JV) Manager is dedicated to supporting the joint venture partnership, serving as the primary liaison between the joint venture partner and the Multi-Unit Manager. This role drives alignment between partner expectations and store execution while supporting sales performance, merchandising standards, talent development, employee engagement, and operational excellence.
Core Responsibilities
Sales Performance
Partner with the Multi-Unit Manager to translate joint venture sales goals into clear priorities, action plans, and store-level execution expectations.
Monitor sales trends, KPIs, conversion, average transaction value, and other business indicators to identify opportunities and recommend performance improvement actions.
Support store leaders in driving profitable sales through consistent coaching, customer engagement, labor alignment, and strong execution of promotional priorities.
Communicate business results, risks, and opportunities to the joint venture partner and Multi-Unit Manager to support timely decision-making and alignment.
Merchandising Execution
Ensure merchandising strategies, visual standards, planograms, seasonal initiatives, and promotional programs are executed consistently across assigned locations.
Partner with store leaders to maintain brand presentation, product placement, in-stock standards, pricing accuracy, and overall sales floor readiness.
Identify merchandising gaps, inventory opportunities, and execution barriers, and partner with the Multi-Unit Manager and joint venture partner to resolve them.
Reinforce merchandising expectations through store visits, observation, feedback, and follow-up to ensure consistent execution and customer experience.
Talent Development & Engagement
Support the development of store leaders and team members by reinforcing coaching routines, performance expectations, onboarding standards, and role-based training plans.
Partner with the Multi-Unit Manager to identify talent gaps, succession opportunities, staffing needs, and development priorities across assigned locations.
Promote an engaging and inclusive team environment by supporting recognition, communication, feedback, and consistent follow-through on engagement priorities.
Provide objective feedback and insights on team performance, leadership effectiveness, and associate readiness to support talent decisions and business continuity.
Operational Excellence
Serve as the operational liaison between the joint venture partner and Multi-Unit Manager, ensuring business priorities, partner expectations, and store execution plans are clearly communicated and aligned.
Support consistent execution of operational standards, compliance requirements, audit readiness, inventory controls, shrink reduction, and policy adherence across assigned locations.
Use data, store observations, and partner feedback to identify operational risks, remove barriers, and recommend action plans that improve consistency and performance.
Follow up on agreed-upon priorities, action items, and performance commitments to ensure accountability, timely resolution, and sustained operational improvement.
Pay $78,740 - $85,460
Job Requirements
Requirements
3+ years of leadership experience in a fast-paced retail or multi-unit environment, or an equivalent combination of experience and training
Demonstrated ability to own and drive business performance, including sales, profitability, and key operational KPIs
Experience influencing cross-functional stakeholders or external partners, with strong relationship management skills
Proven leadership capabilities with the ability to coach, develop, and lead high-performing teams
Strong business acumen, with effective decision-making, problem-solving, and prioritization skills
Ability to manage multiple locations, priorities, and competing demands in a high-volume, fast-paced environment
Proficiency with retail systems, including POS, inventory management tools, and Microsoft Office applications
Flexible availability, including evenings, weekends, and holidays, as business needs require
Ability to obtain and maintain required certifications, licenses, or clearances, including a TAM Card and/or security clearance, where applicable
