Job Title
JIRA Administrator
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a
JIRA Administrator to support a federal government client.
Please note that the availability of this position is contingent upon.Benefits:At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
Description:- Deploy and configure JIRA as the centralized ticketing system for tracking task assignments, deliverables, and performance metrics.
- Integrate JIRA with other collaboration tools, ensuring seamless data sharing and automated status updates.
- Submit the JIRA System Implementation & Integration Report, detailing system setup, integrations, and usage efficiency.
Job Requirements
Experience:- Possess the knowledge and capability to configure, manage, and optimize JIRA as the primary ticketing system for Work Order tracking and workflow automation.
- Personnel must be proficient in JIRA administration, workflow development, permission management, and integrations with DevOps tools.
- Strong problem solving and analytical skills are required to support issue resolution and system performance enhancements.
- Personnel must have demonstrated experience in configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
- Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
Education:- A Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in JIRA administration.
- Desirable but not required certifications include Atlassian Certified JIRA Administrator or ITIL Foundation Certification.
Security clearance: - Must be a US citizen and able to obtain a clearance
Location:- Doral, Florida. (USSOUTHCOM Headquarters)
