Kavaliro

IVR Systems Developer

Kavaliro • $80K — $110K *
Orlando, FL 32828In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Minimum 3 years experience in IVR development, preferably with Genesys
  • At least 7 years of software development experience across various environments
  • Bachelor's degree in Computer Science, Information Technology, or equivalent
  • Proficient in Genesys Voice Portal and Nuance ASR or similar platforms
  • Skilled in languages like Genesys Composer, VXML, Java, JavaScript, C#, and WebServices
  • Experience with voice recognition, VUI design, and related technologies
  • Familiar with databases such as MS SQL and Oracle, and tools like IIS and Subversion

Responsibilities

  • Develop and maintain IVR applications leveraging Genesys technologies
  • Implement software development best practices within IVR projects
  • Collaborate with cross-functional teams to optimize user experience
  • Design and enhance voice recognition systems for better accuracy
  • Troubleshoot and resolve issues in existing IVR applications
  • Perform database management and integration for IVR solutions

Benefits

  • Opportunity to work with leading-edge IVR technologies
  • Access to ongoing professional development and training programs
  • Collaborative and innovative work environment
  • Engagement in impactful projects that improve user interaction
  • Flexible work arrangements and supportive team culture
Full Job Description
This is an IVR specific position. Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus). Qualifications • Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus) • Minimum of seven (7) years software development experience (in multiple environments) employing formal software development methodologies • Bachelor's Degree in Computer Science, Information Technology/Management Information Systems (or equivalent) • Extensive knowledge of the following, but not limited to: • IVR Platform: Genesys Voice Portal, Nuance ASR (or equivalent voice portal platform) • Development languages: Genesys Composer, VXML, Java, JavaScript, C#, WebServices (WCF/SOAP) • Voice Recognition and Design: Nuance Dialog Modules, GRXML, VUI-design o Databases: MS SQL, Oracle o Other: IIS Web Servers (or equivalent), Subversion version control

About Kavaliro

Kavaliro is a staffing and recruiting firm that specializes in providing professional services to businesses across a variety of industries. The company was founded in 2010 and is headquartered in Orlando, Florida. Kavaliro offers a range of staffing solutions, including contract, contract-to-hire, and direct placement services. The company has a team of experienced recruiters who work closely with clients to understand their needs and find the right candidates for their open positions. Kavaliro is committed to providing exceptional service to its clients and creating value for its stakeholders.
Learn more about Kavaliro
Size
100 employees
Industry
Staffing
Net Income
$1 million
Founded
2010
5 Year Trend
+10%
Revenue
$10 million
* Ladders Estimates

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