IT Technology Services Senior Specialist (Multiple Positions Available)

Job Description

Original Posting Date: 11/09/2026

Job Title: IT Technology Services Senior Specialist (Multiple Positions Available)

Location: 1101 W Washington St., Suite 40, Tempe, AZ 85288

Work Model: Hybrid Work Model

Purpose and Objective:

SAP America, Inc. seeks an IT Technology Services Senior Specialist (multiple positions available) at our Tempe, AZ location to support technical workstream and the coordination of technical stakeholders in an engagement.

Expectations and Tasks:

Explain complex technical aspects to stakeholders, including non-technical audiences. Support coordination of delivery activities with technology partners. Plan and execute solution deployment. Leverage the capabilities for SAP's latest technology platform(s) and reinforce their benefits. Support the transformation towards an intelligent Enterprise. Implement and support the operation of technical system landscapes. Support setup and connectivity of integrated system landscapes (on-premise, cloud and hybrid) by applying state-of-the-art methodologist. Deliver technology components-specific expert consulting. Deliver system optimization services. Support solution proposals and bid management. Support escalated projects. Occasionally takes over responsibility as a (sub)project lead or team lead for a service delivery. Support line manager(s) in people development tasks. Deliver customer workshops and trainings. Create project documentation of delivered services. Support the evolution of the relevant section of the services portfolio for the respective solution area and key related areas; can be owner of a service and/or supports updates to the portfolio. Support in solution testing and issue resolution. Can mentor technology consultants.

Qualifications

Education and Occupational Experience:

Bachelor's degree or foreign equivalent in Computer Science, Engineering, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include four (4) years involving each of the following:

• Evaluating the current SAP architecture to identify gaps and improvement areas and implement targeted enhancements that align with the customer's IT objectives, while owning key technology decisions;

• Administering and maintaining SAP systems including S/4HANA, ERP, and NetWeaver and databases including HANA, Oracle, ASE, and SQL Server;

• Guiding customers on all technical aspects, including business continuity, security and compliance, and networking;

• Full Cycle Implementations including sizing, installations, configuration, Go-live, maintenance, and support;

• Designing and implementing solutions across hyperscale cloud platforms, including AWS, Google Cloud Platform, and Microsoft Azure;

• Managing all operational aspects of solutions across cloud environments, including SAP BTP, public and private clouds, and SaaS offerings;

• Conducting ongoing database and server capacity planning exercises and developing processes to project growth and meet future requirements;

• Administering data recovery plans by architecting and implementing backup and disaster recovery solutions; and

• Performing or directing revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.

License/Certification requirements:

• SAP Certified Technology Associate - SAP HANA 2.0;

• SAP Certified Technology Specialist - S/4 HANA Conversion and SAP System Upgrade;

• SAP Certified Technology Associate - OS/DB Migration for SAP Netweaver 7.52;

• SAP S/4 HANA - Zero Downtime Option for SAP S/4 HANA Updates and Upgrades; and

• Google Cloud Certified Associate Cloud Engineer.

Travel: N/A

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Compensation Range Transparency: The annual base salary range for this position is $135,949 - $216,128. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $144,500 - $245,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.