OverviewWe are looking for an
IT Technical Specialist to join the JETS II contract with Barrios, a teammate company.
ResponsibilitiesThe
IT Technical Specialist will:
- Demonstrates patience and perseverance, with the ability to remain calm and professional when working through challenging technical issues.
- Strong communication skills are essential
- Ability to clearly explain technical concepts and issues to nontechnical employees, management, and other stakeholders.
- Must be able to prioritize and manage multiple issues effectively while maintaining a high level of service.
- Collaborative team player who is willing to ask for assistance when needed and working cooperatively with others is essential.
- The candidate should also be comfortable communicating technical issues and recommendations to management in a clear and professional manner.
- Perform other duties as assigned.
QualificationsRequired Education/Experience/Skills:- Bachelor's degree and/or equivalent certification in a related area or experience in the field, plus five (5) years of experience
- Basic knowledge of networking, VPNs, DNS, DHCP, and firewalls
- Experience with user/account administration
- Strong troubleshooting and problem-solving skills
- Strong knowledge of Windows operating systems and Microsoft 365
- Experience with user account administration and access management
- Excellent communication and customer-service skills
- Ability to independently diagnose and resolve technical problems
- General cybersecurity knowledge
- Familiarity with remote-support and ticketing systems, ServiceNow experience preferred
- Obtain and maintain a LOC50
- CompTIA A+ - foundational IT/support skills
- CompTIA Network+ - networking
- CompTIA Security+ - cybersecurity fundamentals
- Microsoft certifications
Preferences:- 3+ years of hands-on IT support/administration experience
- Technical degree or equivalent on-the-job experience
- Ability to pass random drug tests
- Ability to pass a thorough security clearance background check
- Physically able to lift and move 30 lb. pieces of equipment on a frequent basis
- Walk between multiple buildings
Essential Requirements - Must be a U.S. Citizen and successfully complete a U.S. government background investigation.
- Applicant selected may be subject to government security investigation and must meet eligibility requirements for access to classified information.
- Work may involve sitting for extended periods.
- May require lifting and carrying up to 25 lb.
- Must have sufficient mobility to enter areas of test facilities where necessary.
- Generally, an office environment but can involve inside or outside work depending on task.
- Standard office equipment (PC, telephone, fax, etc.)
- Regular attendance in accordance with established work schedule is critical.
- Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required.
- Must be able to work in a team atmosphere.
- Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.
- Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
- This position may require some commuting and traveling to other installations as needed.
Don't miss out on this great opportunity; for immediate consideration, apply now! 
