Job Description
Salary Range: $77,339 - $124,516
Purpose of Classification:
The purpose of this classification is to supervise the day-to-day operations and staff involved in the development, maintenance and analysis of assigned computer systems, networks, operating systems, databases and applications, a customer relations team, and/or a project management team.
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and provides progress and activity reports to management.
Supervises operations and activities involved in the design, development, maintenance, implementation or analysis of assigned computer systems, communications networks, databases, voice and data networks and applications; supervises the design, development, upgrading and implementation of new systems; and supervises and participates in the review, analysis and modification of existing systems and programs as necessary.
Coordinates projects, communications, information, and personnel to meet County technology needs; resolves technology problems; provides for system enhancements; ensures all work activities are in compliance with established standards, requirements, policies and procedures; collaborates with peers, customers, administrators, vendors, outside agencies and the public in the development and implementation of project plans, specifications, goals, objectives, strategies and timelines.
Monitors and evaluates assigned technology functions, systems, and activities; identifies technology needs, effectiveness, and operational efficiency; and makes recommendations regarding the development and implementation of programs, policies, systems, technologies, strategies and procedures.
Provides guidance, direction and information regarding assigned technology projects and functions; receives and responds to inquiries; resolves issues and conflicts; and provides detailed and technical information concerning system and technology standard
Assists in the development and preparation of the annual budget for assigned technology functions and projects; makes budget recommendations; and monitors expenditures to ensure compliance with approved budget.
Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate.
Minimum Qualifications:
Bachelor's Degree in Computer Science, Information Systems, information technology, or related field required; five years of progressively responsible experience in a centralized Information Technology organization, to include lead experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.
