Associate degree in IT/Computer Science; bachelor's preferred.
Minimum of two years' experience in IT with a focus on network management and user support.
Expertise in Windows Server management and virtual environments (VMWare/Hyper-V).
Strong knowledge of Active Directory, Microsoft Azure, and Office 365.
Proficient in networking protocols, DHCP, switches, and routers.
Emphasis on security best practices.
Experience in developing and leading training sessions.
Responsibilities
Support and maintain the local area network (LAN) and assist with WAN connectivity.
Install and configure hardware and software components for users.
Set up new user accounts and profiles efficiently.
Diagnose and resolve technical issues for global users, both in-person and remotely.
Monitor network security and availability to ensure optimal performance.
Evaluate system performance and recommend upgrades as necessary.
Collaborate with corporate IT to uphold security and service standards.
Benefits
Participation in a discretionary company bonus program based on performance.
Opportunity for professional development and training.
Access to a collaborative work environment with global teams.
Potential for career advancement within the IT department.
Full Job Description
Job Description
The IT Systems Analyst is responsible for managing, documenting, and supporting company's local area network (LAN) and end user systems. Maintain corporate IT standards, internet and intranet systems while providing level 1-2 IT support to global staff. Reporting to HR at BioDot, this role will also take direction from ATS corporate IT leadership.
Essential Job Duties
Support LAN network, assist corporate IT in supporting WAN connectivity, internet, and intranet systems.
Install and configure hardware and software components.
Set up new user accounts and profiles.
Diagnose and resolve technical problems, including software installations, network configurations, and hardware malfunctions
Assist global users experiencing issues with computer systems, software, and hardware, in person and remote.
Make recommendations for future upgrades.
Maintain and monitor networks to ensure security and availability to users.
Evaluate and modify system performance and efficiency.
Maintain integrity of the network, server deployment, and security.
Understand routing protocols and routing table configurations.
Assign configuration of authentication and authorization of directory services.
Maintain IT network facilities
Maintain physical, virtual and cloud servers.
Administer all IT hardware such as servers, computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
Work closely with corporate IT staff to ensure standards for security and service are met.
Other duties as assigned.
Qualifications
Associate degree in IT/Computer Science, bachelor's degree preferred.
Minimum of two (2) years' work-related experience as an IT professional with network management and user support.
Expert in Windows Server management, virtual server environments (VMWare/Hyper-V), Active Directory, Microsoft Azure and 365 cloud environment, Group Policy Management,
Strong understanding of networking protocols, DHCP, switches and routers.
Strong security focus.
Able to develop and lead training sessions.
IT budgeting experience.
The salary range for this role is $80,000- $100,000 with eligiblity to participate a discretionary company bonus program of 3%-7% depending on individual and company performance factors.
Job Specifications
The employee may be required to stand, walk, push, pull, reach overhead, and bend to the floor.
Exert up to 50 pounds of force occasionally, and/or exert up to 10 pounds of force frequently.
Visual acuity - Normal requirements for reading written instructions and computer screens.
Hearing ability - Normal requirements for understanding verbal instructions.
Working Conditions - The employee is subject to a normal office environment with occasional exposure to high noise levels and/or physical hazards when visiting the manufacturing floor.
Capable of wearing appropriate related PPE for extended periods of time.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
About ATS Automation Tooling Systems Inc.
ATS Automation Tooling Systems Inc. is a Canadian company that designs and builds factory automation systems. The company was founded in 1978 and is headquartered in Cambridge, Ontario. ATS Automation Tooling Systems Inc. operates through four segments: Automation Systems Group, Life Sciences, Renewable Energy and IT. The company provides custom automation solutions to a variety of industries, including automotive, consumer products, electronics, energy, healthcare, and others. ATS Automation Tooling Systems Inc. has operations in North America, Europe, and Asia.
