Bachelor's degree in Information Technology or related field, or equivalent experience
5+ years of IT experience with strong knowledge of Windows environments
Certifications such as MCP, MCSA, or MCSE
Advanced working knowledge of ERP software (Epicor preferred) and Microsoft Office Suite
Familiarity with Windows Server and SQL Server is a plus
Experience in ISO 9001:2015 environments preferred
Strong problem-solving skills and attention to detail
Excellent communication skills for documentation and training
Responsibilities
Own the network infrastructure by setting up and maintaining network hardware and software
Provide end-user support and training as a 'super-user' and 'train-the-trainer' for IT processes
Maintain security and reliability by enforcing Acceptable Use Policy and managing telephony assets
Support disaster recovery by maintaining and updating the Disaster Recovery Plan
Collaborate across teams by assisting the ERP Administrator and contributing to IT strategy planning
Drive efficiency by evaluating and recommending changes to improve system performance
Administer Office 365 and other critical systems
Benefits
Competitive salary range ($80K-$100K)
Comprehensive health benefits
Robust 401(k) matching program
Flexible schedules
Supportive culture that values employee well-being
Full Job Description
Contribute to an Innovation-Focused Environment: Implement and support cutting-edge network infrastructure and IT assets that keep our operations running smoothly.
Have Ample Growth Opportunities: Expand your technical expertise with mentoring, ongoing training, and opportunities to lead initiatives that shape your career path.
Fortify a Collaborative Culture: Work closely with engineering, ERP administration, and other departments to ensure seamless connectivity and system reliability.
Receive Recognition & Make an Impact: Your work will directly influence our success and be recognized company wide.
Drive Innovation: Recommend and implement improvements to IT systems that enhance security, efficiency, and scalability.
Be Cared About: Competitive salary ($80K-$100K), comprehensive health benefits, and a robust 401(k) matching program are just the start. We also offer flexible schedules and a supportive culture that values your well-being.
AS A VALUABLE CONTRIBUTOR TO OUR VISION, YOU WILL:
Own the network infrastructure: Set up and maintain network hardware and software assets.
Provide end-user support and training: Serve as a "super-user" and "train-the-trainer" for IT processes and documentation.
Maintain security and reliability: Enforce Acceptable Use Policy, maintain telephony assets, and ensure a secure environment for all company data.
Support disaster recovery: Maintain and update the Disaster Recovery Plan.
Collaborate across teams: Assist ERP Administrator when needed and contribute to IT strategy planning.
Drive efficiency: Evaluate and recommend changes to meet organizational needs and improve system performance.
Administer Office 365 and other critical systems.
TO THRIVE IN THIS ROLE, YOU SHOULD HAVE:
A bachelor's degree in Information Technology or related field, or equivalent experience.
5+ years of IT experience with strong knowledge of Windows environments.
Certifications such as MCP, MCSA, or MCSE.
Advanced working knowledge of ERP software (Epicor preferred) and Microsoft Office Suite.
Familiarity with Windows Server and SQL Server a plus.
Experience in ISO 9001:2015 environments preferred.
Strong problem-solving skills, attention to detail, and ability to manage multiple priorities.
Excellent communication skills for documentation and training.
Position is onsite. M-F 8-5, occasional weekends for patching and server upgrades.
