Job DescriptionIT Systems Admin & Desktop Support Engineers at Vatic Labs are the first line of defense for desktop, network, and trading technology support. You will work closely with traders, researchers, and engineers, ensuring 100% uptime for the systems that drive our global trading efforts. To be successful in this role you will need to be comfortable working in a fast-paced and dynamic environment, where you will be tasked with increasing responsibilities and technical challenges. It is imperative that you have strong communication skills (verbal/written) and can effectively work through technical issues in a timely manner.
Responsibilities:- Maintain the 100% uptime for systems supporting trading, research, engineering, and other business units.
- Desktop support for OSX, Windows, and Linux desktop users.
- Deployment and support of phone and video-conferencing systems across offices.
- Onboarding new hires, including purchasing or allocating equipment, creating accounts, setting up equipment, and introducing new users to company email, wiki, and other applications.
- Support infrastructure in Vatic Labs offices and co-location datacenters.
Qualifications- MUST HAVE 1-5 years experience
- MUST HAVE experience with OSX, Windows, and Linux
- MUST HAVE experience in a Trading firm and/or top tech firm
- Excellent troubleshooting skills
- Hardware troubleshooting and upgrades
- Solid understanding of Ethernet and TCP/IP networking
- Basic knowledge of remote-access VPN
- Professional communication skills
Huge Plus:Nice to have:- Linux, especially bash scripting
- Cloud based systems
- Python
- BA/BS in Computer Science or a related field
Additional Information 
