Full Job Description
We are seeking an experienced IT System Administrator to serve as the primary on‑site technical support for our Valparaiso, FL office. In this role, you will support all local IT needs through established processes. In this position, you will provide comprehensive Tier 1–Tier 3 support managing hardware, software, user accounts, printers, conference rooms, and local network equipment. You will collaborate to align workflows, escalate complex issues, and maintain consistency with corporate standards. This role also includes remote assistance with Windows Server infrastructure, remotely attending team meetings, and participation in support process improvements.
Required
• BS or BA degree
• 10+ years of IT support experience (Tier 1–3)
• Strong knowledge of Microsoft Windows, Microsoft 365, Active Directory, SharePoint, and networking fundamentals
• Excellent troubleshooting, customer service, communication, and organizational skills
• Some travel
• Must have the ability to obtain and maintain a security clearance
Desired
• Microsoft certifications
• CompTIA A+ or equivalent experience
• Experience administering Microsoft Windows Server environments
• Experience with Information Assurance or Information Security
• Knowledge of DFARS and CMMC compliance requirements