IT Support Specialist (Systems Administrator III) - College of Arts & Sciences - IT (Physics-LASSP)

Summary of position responsibilities:

Primary responsibilities of the IT Support Specialist for Physics IT reside in the

departments of Physics/LASSP (the position is physically located Clark Hall). However, the position will work closely with members of Chem and Tower Rd IT and will be a fully participating and integrated member of A&S IT. The Systems Support Specialist is responsible for supporting Linux-based computer servers and workstations in a research environment. The position will also oversee networking, backup, security, software and hardware selection and installations, troubleshooting, and general systems maintenance.

The Specialist must also support Windows and macOS computers, which comprise a significant number of systems across the departments. The Specialist provides consulting, diagnostic and troubleshooting support for faculty, graduate students and administrative staff. The Specialist manages and keeps current IT equipment resources and record keeping. Represents departments at appropriate college and university meetings/committees.

Participate in planning and coordination of departmental computer needs. Works as assigned with and in support of other team members of A&S IT.

This position also assists the A&S college server administrator with various special projects as and day-to-day tasks as assigned.

This Specialist supports both departmental priorities and centralized IT frameworks and requires the ability to balance and advocate for local research and administrative needs within broader institutional context.

The Physics IT Systems Support Specialist provides backup coverage for other A&S IT team members, joins projects across the College and learns from colleagues. It assists in the development of common practices across all A&S IT.

The Systems Support Specialist stays informed of and complies with policies identified by IT at Cornell and the College of A&S and implements and communicates these policies to their supported department.

Required Qualifications:

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Minimum education and experience equivalency:
• An individual who is passionate about diverse technologies, eager to make a meaningful impact, and enjoys a role that blends technical acumen with excellent communication and customer service skills.
• Willingness and ability to support a dynamic and diverse computing environment with Linux, Windows, and Mac OS devices.
• Bachelor's degree and 3-5 years' experience, or equivalent combination of course work. Intermediate to advanced Linux knowledge. Experience compiling, installing, and maintaining software on Linux systems. Working knowledge of web technologies, such as Apache, mysql, PHP, and Drupal.
• Working knowledge of programming/scripting in languages like Perl, Python, PHP, and Unix shell.
• Possess the initiative and ability to keep informed of current and emerging technologies relevant to departmental support.
• Excellent communication, customer service, and prioritization skills are required.
• Must be able to work independently and effectively in a fast-paced environment while managing several tasks simultaneously.
• Proficient with supporting Macintosh and/or Windows operating systems and hardware (or a willingness to learn about an unfamiliar OS).
• Experience with networking concepts like Virtual Local Area Networks(VLANS), DNS/DHCP, firewalls.

Preferred Qualifications:

• Experience with Linux automation tools like Ansible or Puppet.
• Experience with supporting Linux clusters.
• Familiarity with linux in AWS/Azure.
• Familiarity with containerization technologies like Docker, Kubernetes.

No visa sponsorship or relocation assistance provided.

Your completed application must include a resume and cover letter. We have found it most efficient to save as one document prior to attaching. We will be accepting applications through Monday, November 16, 2026.

University Job Title:
Systems Administrator III

Job Family:
Information Technology

Level:
F

Pay Rate Type:
Salary

Pay Range:
$86,321.00 - $100,320.00

Remote Option Availability:
Onsite

Company:
Endowed

Contact Name:
Melissa Oliver

Contact Email:


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2026-11-02