IT Specialist

VTG

$90K — $110K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Tier-II/III IT helpdesk support experience
  • 5+ years of IT systems infrastructure management
  • 5+ years with JWICS network operations and troubleshooting
  • 5+ years with DISA, NSA, ONI HOPPER programs
  • 5+ years of handling NMCI system upgrades and account requests
  • 3+ years conducting IT training for personnel
  • 3+ years experience with JWICS-DVTC technical support

Responsibilities

  • Install and maintain local area network hardware and software
  • Evaluate network hardware/software needs and make recommendations
  • Coordinate installation of hardware/software by third parties
  • Train users on network administration and standard PC use
  • Monitor and maintain network stability
  • Communicate network schedules and downtime to users
  • Document network configurations and cabling layouts

Benefits

  • Opportunity to work in a military-friendly environment
  • Support for continued education and training
  • Access to latest IT technologies and networks
  • Potential for career advancement within a specialized field
  • Work within a dynamic team in a fulfilling role
Full Job Description
Overview

VTG is seeking an IT Specialist in Pearl City, Hawaii.

What will you do?

  • Installs and maintains local area network hardware and software including servers, peripherals, network nodes, terminals, and wiring.
  • Evaluates local area network hardware and software requirements and capabilities and makes recommendations; handles related site-specific needs as required
  • Coordinates installation of hardware and software by others; coordinates third-party maintenance for network hardware, software, and telecommunications services.
  • Provides support to and trains users in local area network administration and usage of company email, conference bridge, cell phone setup, and standard PC utilization.
  • Monitors and maintains network stability.
  • Communicates and coordinates network schedule, backups, and downtime to users.
  • Coordinates third-party maintenance for network hardware, software, and telecommunications services
  • Prepares and maintains documentation of network configurations and cabling layouts
  • Provides a variety of technical and administrative systems support to users to include.
    • Servers/server backup
    • Desktop computers and laptops
    • Document centers and printers
    • Routers and switches
    • Firewalls, security updates, patches

Do you have what it takes?

  • At least five (5) years providing technical and direct support as IT Helpdesk Tier-II/III
  • At least five (5) years of experience with management of IT systems infrastructure and related processes.
  • At least five (5) years of experience with JWICS network including account creation, workstation and server installation, server maintenance, network equipment maintenance and troubleshooting of network issues and JWICS outages.
  • At least five (5) years of experience with DISA, NSA, ONI HOPPER, Special Access Program services and support processes.
  • At least five (5) years of experience with NMCI refresh and system upgrades, account requests and move/add/change (MAC) requests.
  • At least three (3) years of experience conducting IT training for personnel
  • At least three (3) years' experience with JWICS-DVTC (Tandberg) technical and administrative

Education
  • Bachelors Degree in logistics, facilities, management, engineering, information systems, computer science, mathematics, physics or other related scientific or technical discipline from an accredited University or 3+ years of experience with Government/DOD/Navy contract/task management.

Certifications
  • CISSP or Security +
  • Active Top Secret Clearance

This is a Military Friendly job opportunity

Pay Range: VTG's estimated starting pay range is $90,000-110,000, which is a general guideline for the geographic location. When extending an offer, VTG also considers work experience, education, skill level, market considerations and may possibly include contractual requirements which may cause an offer to fall outside of this range.

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