Minimum 20 years of experience in Database and general IT support, or a BA/BS degree
Proficient in Windows and Microsoft Office Suite (Word, Excel, Access, PowerPoint)
Experience with SQL and C# programming languages
Strong troubleshooting skills for IT infrastructure issues
Ability to provide hands-on training and support for IT personnel
Responsibilities
Provide helpdesk support for Windows and application authentication issues
Ensure uninterrupted support for the WASDE release process before, during, and after lockup
Troubleshoot SQL data issues and support WPF Client Server applications
Coordinate with NASS and OCIO for server operations and authentication issues
Assist in the relocation and redesign of IT infrastructure during agency transitions
Benefits
Remote work option
Opportunity to work on critical IT projects during agency transitions
Hands-on training experience for IT specialists
Engagement with high-level agricultural data processes
Potential for professional growth in a government setting
Full Job Description
IT Specialist (Remote) ID: ARS-BSO-001 Location: Washington Program: ARS
Wage/Hr: $82.00 Hours/Week: 8 Minimum Age: 55
*This position will be open until filled. NOTE: This position has the option to work remotely.
Qualifications:
Minimum of 20 year(s) of experience in in Database and general IT support. OR BA/BS Degree
Experience required with Windows, MS Word, MS Excel, MS Access, MS PowerPoint
SQL, C#
Duties:
Full support of the World Agricultural Supply and Demand Estimates (WASDE) release process, IT training, and assistance with IT infrastructure relocation and redesign.OCE is leveraging the NEW Solutions EWP to provide critical IT support during a period of Agency transition. The enrollee would perform two critical roles: hands-on training for a recently hired IT specialist, and technical expertise to assist the World Agricultural Outlook Board (WAOB) in moving servers, databases, and IT systems to virtual or alternative on-premises locations as necessary under the USDA reorganization and relocation plan. The work is within a broad requirement that routine IT operations for releasing the monthly WASDE report must continue uninterrupted. Therefore, this enrollee could also be called upon to provide backup support for the WASDE release process until the new, permanent IT specialist is fully trained and capable.The enrollee shall not sign federal documents, authorize the use of federal funds, nor initiate or conduct federally funded research projects. The enrollee shall not author articles for publication as a federal employee, nor coordinate scientific research between the Government and private industry. The enrollee shall not present themselves as a Government employee or Government representative at meetings both foreign and domestic or when coordinating federal agencies? areas of research. The enrollee shall not make decisions on federally based research on behalf of Government policy makers, and the enrollee shall not supervise any Government employees.
Helpdesk support ? Windows and application Authentication issues, Excel, Word, and PowerPoint. 50%
Full support of the WASDE release process - the day before, during, and after lockup. 30%
Application and Database Support ? Troubleshooting SQL data issues including Windows Presentation Foundation (WPF) Client Server application (C#, .Net, Entity Framework). 15%
Coordinating with NASS and OCIO for Lockup A/B switch operation, authentication, and/or windows server issues. 5%
Other:
Physical requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
