Bachelor's Degree in Computer Science, Information Systems, or related field required
Master's Degree preferred
7+ years in software design, programming, maintenance, technical troubleshooting, and documentation required
4+ years with ServiceNow deployment and administration required
Responsibilities
Lead the design, development, and maintenance of ServiceNow configurations and custom applications.
Oversee ServiceNow development projects from inception to completion, ensuring timely delivery.
Conduct thorough testing, including unit, integration, and user acceptance testing.
Create and maintain comprehensive documentation for all developed solutions.
Serve as a technical resource for troubleshooting and resolving complex ServiceNow issues.
Promote continuous improvement by identifying opportunities for efficiencies.
Ensure compliance with IT policies and state and federal regulations.
Benefits
Market-competitive compensation package
Focus on employee well-being and work-life balance
Career development and growth opportunities
Rewards and recognition programs
Commitment to Diversity, Equity, and Inclusion
Full Job Description
Job Title: Sr ServiceNow Developer Status:Exempt Reports to: Manager - IT Service Delivery Department: IT Service Delivery Job Code: 11516 Pay Range: $123,600.00 - $145,000.00 Annually Location:
WHAT YOU'LL DO:
Development and Leadership * Lead the design, development, and maintenance of business rules, client scripts, UI actions, UI policies, workflows, and other ServiceNow configurations. * Develop and maintain custom applications, modules, and integrations with other systems and platforms. * Mentor and guide junior developers, imparting best practices and ensuring quality of code.
Project Management * Oversee ServiceNow development projects from inception through to completion, ensuring they are completed on time and within scope. * Coordinate with various IT and business departments to ensure effective implementation of ServiceNow solutions.
Testing, Deployment, and Optimization * Conduct thorough testing, including unit, integration, and user acceptance testing. * Lead the deployment of updates and new configurations to the production environment, ensuring smooth transitions with minimal disruption. * Optimize ServiceNow configurations to ensure system performance and reliability.
Documentation * Create and maintain comprehensive documentation for all developed solutions, ensuring they adhere to organizational standards. * Develop technical documentation including system architecture diagrams, data models, and process flow diagrams.
Support and Troubleshooting * Serve as a technical resource for ServiceNow related troubleshooting, providing advanced support and guidance. * Lead the resolution of complex issues, implementing long-term solutions to recurring problems.
Continuous Improvement * Promote continuous improvement by identifying and recommending opportunities for process, system, and other efficiencies. * Stay abreast of ServiceNow best practices and new functionalities, integrating this knowledge into the organization's operations.
Compliance * Ensure all developed solutions are compliant with the organization's IT policies, procedures, and standards, as well as state and federal regulations.
QUALIFICIATIONS AND PREFERENCES:
Bachelor's Degree in Computer Science, Information Systems, or a related field required
Master's Degree preferred
7+ years in software design, programming, maintenance, technical troubleshooting, and documentation required
4+ years with ServiceNow deployment and administration required
WHY JOIN US: Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.
Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2229
