IT Quality Assurance Sr Manager

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
None

Job Family:
Software Engineering

Job Qualifications:

Skills:
Health Care, QA Automation, QA Documentation, QA Leadership
Certifications:
None
Experience:
8 + years of related experience
US Citizenship Required:
No

Job Description:

IT QUALITY ASSURANCE SR MANAGER

You will lead a team of 50 testers supporting a large-scale, multitier application, and own the roadmap that carries the organization from predominantly manual testing to a scalable, automation-first practice. This is a hands-on leadership role working closely with the client, program leadership, and peer teams to promote quality, service, teamwork, growth, and cost-effective resource management. You should be a strong collaborator who can work across a matrixed program.

WHAT YOU'LL OWN & DELIVER
Architect the Automation Transformation

• Propose, design, and execute a comprehensive, phased roadmap to transition a 50-person QA organization from predominantly manual testing to a scalable, automation-first SDET model, significantly reducing testing cycle times and operational costs.

Hands-On Technical Execution

• Serve as the ultimate technical authority for QA tooling and architecture.
• Evaluate, select, and integrate modern automation frameworks, build CI/CD pipeline integrations, and directly resolve complex architectural blockers to enable the team.

Drive Engineering Culture & Upskilling

• Lead a massive cultural shift.
• Design and implement a rigorous upskilling program to transition manual functional testers into highly capable automation engineers, fostering a culture of continuous learning and engineering excellence.

Own Executive-Level Quality Metrics

• Establish baseline metrics and drive relentless improvement across key engineering KPIs (e.g., test execution time, automated coverage of critical business flows, defect escape rate).
• Translate these technical metrics into tangible business outcomes for program leadership and state health exchange stakeholders.

Client & Stakeholder Partnership

• Act as the definitive voice of quality for the program.
• Build unshakeable trust with client counterparts, ensuring quality risk is communicated clearly, backed by data, and utilized to drive better product decisions rather than just managing schedules.

WHAT YOU'LL NEED TO SUCCEED
Required Qualifications:

• 10+ years of progressive software engineering and quality assurance experience, with a proven track record of moving from hands-on technical contributor to senior leadership.
• 5+ years of experience leading QA organizations of 40+ resources, with direct accountability for hiring, performance management, and organizational design.
• Demonstrable experience architecting and executing a large-scale manual-to-automation transformation. Must be able to speak deeply to the technical framework design, ROI analysis, and change management strategies used.
• Deep, hands-on expertise with modern automation tooling, CI/CD pipeline integration, and testing large-scale, multi-tier, service-oriented architectures.

Preferred Qualifications:

• Experience evaluating and implementing GenAI tooling to accelerate test script generation, optimize test data management (including synthetic data for PHI/PII), and improve overall QA efficiency.
• Prior experience in large-scale government or healthcare domains, with a strong understanding of vendor-client dynamics and compliance-heavy environments.
• Familiarity with modern automation frameworks (e.g., Playwright, Cypress) and shift-left API testing strategies.
• Experience with traditional enterprise stacks, including Java, Jira, GitHub, and DB2 (or similar) on large-scale applications.
• Deep knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate) and establishing engineering benchmarks.

The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Hybrid

Work Location:
USA NY Albany

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.