Full Job Description
IT Project Manager I
JOB SUMMARY
The role of the IT Project Manager is responsible for the management, documentation and delivery of the project plan, inclusive of timeline, scope, and budget requirements of a new brand acquisition into the Professional Products Division. This is a Global project so the candidate will need to work seamlessly between Global and US stakeholders from various functions inclusive of operations, supply chain, finance, information technology, data, enterprise architecture, cybersecurity, retail systems and online (eCommerce, consumer data and omni sales). The candidate will also need to be able to support their manager and cross-functional stakeholders from both business and IT through the Governance process to ensure alignment between Global, Zone and Local leadership approval checkpoints. In order to achieve success, the candidate will need to work effectively across highly technical and business driven stakeholders including corporate teams (Division HQ, CDMO, Domain IT) to summarize the strategy to integrate the specific technical or business workstream into the overall project roadmap. This manager has strong team leadership and project co-ordination skills including project planning and systems implementations.
Key Responsibilities
- Management, documentation and delivery of the project plan, inclusive of timeline, scope, and budget requirements of a new brand acquisition.
- Work seamlessly between Global and US stakeholders from various functions inclusive of operations, supply chain, finance, information technology, data, enterprise architecture, cybersecurity, retail systems and online (eCommerce, consumer data and omni sales).
- Support presentations to senior leadership by working with their manager to summarize the overall plan to fully integrate the new brand acquisition in all channels within the aligned timeline, budget and technical scope.
- Document all phases of the project delivery.
- Work collaboratively with all cross-functional teams with demonstrated problem solving skills.
- Identify risks and report status clearly and effectively to other team members and senior leadership.
- Prioritize both online and omnichannel workstreams in an efficient way, while keeping the overall project objective and goals in mind.
- Support their manager and cross-functional stakeholders from both business and IT through the Governance process to ensure alignment between Global, Zone and Local leadership approval checkpoints.
- Work effectively across highly technical and business driven stakeholders including corporate teams (Division HQ, CDMO, Domain IT) to summarize the strategy to integrate the specific technical or business workstream into the overall project roadmap.
Required Qualifications
- 5-7 years' experience
- Proficient in creating and managing timelines in ServiceNOW, or another project management tool that can import in ServiceNOW.
- Experience and proficiency in working in ServiceNOW.
- High level of proficiency in the Microsoft tools of PowerPoint, Excel, Word, TEAMS and Outlook.
- Organized and focused on attention-to-detail for documenting all phases of the project delivery.
- Demonstrated problem solving skills.
- Strong communication skills.
- Highly proficient in the use of ServiceNOW for timeline creation, management and Demand/ticket creation.
- Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint).
- Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership.
- Working experience in several systems implementation projects in a team leader or project manager role.
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