Description
About the role:
Lead and Liaison with sites to support and evaluate localized business cases to elevate them to enterprise ready solutions across the
corporation. Maintain and develop current systems and applications for the company. Manage the project life cycle and subsequent
documentation. Provide support and oversight to sites and corporate users daily.
Responsibilities:
Key Area: Enterprise Project Management
• Provide technical oversight into harmonizing business requirements with corporate strategy.
• Prepare business requirements' definition.
• Participate in selecting technology, vendors and consultants.
• Establish system acceptance criteria and coordinate system testing.
• Liaison with site IT/OT departments regarding technical requirements.
• Lead and project management resources in task delivery which will be on time and budget.
• Develop customer training outline and/or provide or assist with user training.
• Oversight into new developments which incorporated into our existing environments meet expected standards.
• Conduct post-mortem and learning lessons.
Key Area: Expert Remediation Support for Production Systems
• Enable our Manage service provider to provide guidance and elevated troubleshooting support to ensure users
are receiving expected service and performance from our enterprise application and infrastructure.
• Actively participate in improving and providing a reliable, and problem-free environment.
• Maintain and enhance the relationship between information systems and the user community, based on a
customer-oriented approach.
• Recommend and execute evaluations, testing and training for upgrades to systems and applications.
• Provide technical expertise to other IT staff and all customers across the organization.
• Update existing documentation for system changes and new components.
• Participate in the execution of our disaster recovery plan and tabletop exercises.
Key Area: Align and Champion IT/OT Solutions with Our Technology Roadmap
• Ensure integrity of company solutions by performing audits on systems at sites and offices.
• Maintain and audit systems and application across the organization.
• Work with Data Analytics teams to provide presentation analytics that expedite technology business decisions
and enable constructive discussions amongst the sites.
• Identify gaps and solutions to our Value chain model and respond to executive team requests.
• Provide a professional environment by maintaining computer and network facilities.
• Review current technologies and processes and make recommendations to ensure efficiency.
Key Area: Ensure Business Continuity Through Maintenance and Improvement of Hosting and Network Infrastructure
• Using industry's best practices to deploy and support an architecture and design process that is aligned with
business requirements for high availability.
• Provide guidance, audits and support for regarding assets monitoring
• Continuous improvement that promotes our technology roadmap
• Provide End user support and training were required that empowers the organizational efficiency of our work.
Qualifications
Key Skills & Knowledge:
Minimum Qualifications, Formal Education, Certifications or Equivalents:
• University degree in Information Technology or equivalent experience
• 12 Years or + in Information Technology
Working Environment:
• Environments VMware server (ESXi), 5 years or +
• Windows / Linux Servers, 5 years or +
• Microsoft SQL Server (database administrator), 2 years or +
• Microsoft Sharepoint, 2 years or +
• Minimum of 5 years or + of verifiable experience with Microsoft technologies.
• Microsoft Skype for Business, 2 years or +
• Microsoft Exchange or +, 3 years or +
Additional Qualifications:
• Excellent interpersonal and communication skills.
• Attention to detail
• Team work oriented
• Able to produce Project plans and multitask several projects in tandem.
• Capable of working in a global and international environment.
• Good documentation skills
• Excellent knowledge of English and French (advanced level)
What we Offer:
At IAMGOLD, we don't just reward performance we invest in your potential. Our total rewards package is designed to support your well-being today and encourage your growth for tomorrow. Because the future of mining, and your career, starts here.
• Comprehensive Health Coverage - Extended health, dental, and insurance benefits for peace of mind.
• Flexible Spending Power - Health & Personal Spending Accounts to fit your evolving needs.
• Support When It Matters - Employee & Family Assistance Program for life's challenges.
• Work-Life Balance - Summer Hours and an End-of-Year Office Closure to recharge and refocus.
• Flexibility Built In - Hybrid work model and adaptable arrangements for the future of work.
• Future-Ready Savings - Registered Pension Plan with company match, plus TFSA & RRSP options.
• Shared Success - Employee Share Purchase Plan with company match-because we grow together.
• Career Growth That Counts - Coaching for success, online learning, and conferences to keep you ahead of the curve.
• Culture That Connects - Town halls, lunch & learns, and collaborative spaces where ideas shape tomorrow.
The final offer is determined based on your individual skills, qualifications, and competencies and aligned with our commitment to internal equity.
We recognize that not everyone will meet every requirement listed, and that's okay. If this role excites you and you believe you have relevant experience or transferable skills, we encourage you to apply. We value potential and are committed to supporting growth and development.
Mining. Redefined. Be part of a modern company driven by innovation, accountability, and sustainability. Apply Today!
Please note that IAMGOLD does not use AI tools within our applicant tracking system to support the screening of applications.
