About the Role:We are seeking a hands-on IT Manager to oversee and manage our organization's IT infrastructure, systems, cloud applications, networks, servers, and end-user technology. The ideal candidate will have strong experience with Microsoft technologies, server administration, virtualization, networking, backup and disaster recovery, and cloud-based applications. This position involves both hands-on technical administration and IT team management, including supervising IT personnel who may report directly to this position.
Responsibilities: 1. Microsoft Systems & Cloud Administration- Administer on-premises Active Directory, Group Policy, users, permissions, and authentication.
- Manage Microsoft 365, Exchange Online, SharePoint Online, OneDrive, and Office applications.
- Administer Windows 10/11 environments and WSUS.
- Manage Microsoft Copilot administration and have working knowledge of AI systems.
- Administer custom cloud applications, SaaS platforms, user access, permissions, integrations, and licensing.
2. Server & Infrastructure Administration- Administer Windows and Linux servers.
- Perform server maintenance, patching, troubleshooting, and deployments.
- Manage DNS, DHCP, and other core infrastructure services.
- Support physical server builds, hardware upgrades, and small data center operations.
3. Virtualization & High Availability- Administer Microsoft Hyper-V and virtual machines.
- Manage VM replication, Failover Clustering, and Storage Spaces Direct (S2D).
- Monitor virtualization infrastructure and troubleshoot performance issues.
4. Backup & Disaster Recovery- Administer Veeam Backup & Replication.
- Manage backup jobs, replication, retention policies, and recovery testing.
- Maintain disaster recovery and business continuity procedures.
5. Networking & UniFi Administration- Administer Ubiquiti UniFi routers, gateways, switches, and wireless access points.
- Manage UniFi Protect NVRs, security cameras, and UniFi Access control systems.
- Perform network troubleshooting and understand TCP/IP, subnetting, and VLANs.
- Dell N-Series switch administration is a plus.
6. Cybersecurity & Monitoring- Assist with security monitoring, log analysis, and investigation of suspicious activity.
- Familiarity with Suricata, OSSEC+, Wazuh, SIEM, or other security monitoring platforms.
- Assist with system hardening, patch management, and security best practices.
7. Desktop & Technical Support- Troubleshoot PCs, laptops, printers, and peripherals.
- Perform hardware break/fix, operating system installations, imaging, and cloning.
- Support workstation deployments, software issues, and end-user technical problems.
8. IT Management & Team Leadership- Supervise and coordinate IT technicians and other personnel who may report to this position.
- Assign tasks, manage priorities, and oversee IT projects and support requests.
- Coordinate IT vendors, contractors, purchasing, and equipment lifecycle management.
- Maintain IT documentation, procedures, and infrastructure standards.
- Report on IT operations, projects, and infrastructure needs to management.
Required Qualifications: - Hands-on experience with on-premises Active Directory and Microsoft 365 administration.
- Experience with Exchange Online, SharePoint Online, OneDrive, and Office applications.
- Windows 10/11 and Windows Server administration.
- Linux server administration.
- Veeam Backup & Replication and WSUS.
- Microsoft Hyper-V and VM management.
- UniFi networking and infrastructure administration.
- Strong PC troubleshooting and hardware break/fix skills.
- Experience administering cloud applications and user access.
- Strong troubleshooting, communication, and organizational skills.
- Ability to work independently and manage IT operations.
Preferred Qualifications:- Microsoft Copilot administration and knowledge of AI systems.
- SQL Server or other database administration.
- Cybersecurity monitoring with Suricata, OSSEC+, Wazuh, or similar.
- Subnetting, VLANs, routing, and network segmentation.
- Dell N-Series switch administration.
- Hyper-V Failover Clustering, VM replication, and Storage Spaces Direct.
- Physical server builds and small data center management.
- Custom cloud application administration and integrations.
- Previous experience supervising IT staff or managing an IT department.
Required Certifications:At least one relevant, industry-recognized IT certification is required. Examples include:
- CompTIA Network+.
- Microsoft Azure Administrator Associate (AZ-104).
- Microsoft Windows Server Hybrid Administrator (AZ-800/AZ-801).
- Microsoft Azure Infrastructure or Solutions Architect certifications.
- Other recognized Microsoft, networking, or infrastructure administration certifications.
Once you become part of our amazing team of winners you'll enjoy:- Competitive compensation.
- Comprehensive training to hone your skills at our headquarters.
- Travel opportunities.
- Medical, Dental, Vision, and Life insurance coverage .
- Generous time off (PTO).
- 401(k) plan with company match.
- Social gatherings and team building activities.
- Leadership workshops for personal development.
- Recognition for our top performers.
- Philanthropy - a chance to give back to the community.
Apply today! 
