IT ManagerThe RolePiaggio Fast Forward (PFF) is seeking a versatile, proactive, and highly organized IT Manager to serve as the primary technology resource for our company. As our in-house IT expert, you will wear many hats-from troubleshooting daily user issues and provisioning equipment, to managing our network infrastructure and safeguarding our data. The ideal candidate is a self-starter who thrives in an autonomous environment and can translate technical concepts to non-technical team members with patience and clarity.
What You'll Do- IT Operations & Strategy: Build, manage, and optimize all internal IT operations, systems, and standard operating procedures (SOPs).
- Vendor Management: Act as the primary liaison with third-party technology vendors, internet service providers, and software support teams.
- Budgeting & Planning: Develop and manage the annual IT budget, forecast technology expenditures, and align software/hardware investments with business objectives.
- Policy & Compliance: Establish and enforce IT security, data privacy, device usage, and remote work policies. Ensure compliance with relevant industry regulations.
- Project Management: Plan and execute IT projects end-to-end, including cloud migrations, system upgrades, office expansions, and software rollouts.
- Infrastructure & Systems Administration: Install, configure, and maintain local network infrastructure (switches, routers, firewalls, Wi-Fi), servers, and storage systems.
- Cloud & User Administration: Manage identity and access management systems (e.g., Microsoft 365, Google Workspace, Azure AD / Entra ID, Active Directory, Okta).
- Cybersecurity & Data Protection: Implement network security measures, endpoint protection, patch management, multi-factor authentication (MFA), and automated backup/disaster recovery solutions.
- End-User Support: Provide primary or escalation support for workstation hardware, operating systems (Windows/macOS), software applications, and network connectivity issues.
What You'll Bring- 5+ years of progressive experience in IT systems administration, network administration, or IT support engineering.
- 2+ years in a supervisory, team lead, or sole-contributor IT manager role with direct responsibility for overall IT environment health.
- Proven track record of managing end-to-end IT projects without heavy external assistance.
- Deep familiarity with TCP/IP, DNS, DHCP, VPNs, VLANs, firewalls (e.g., Fortinet, SonicWall, Cisco Meraki), and wireless networking.
- Expert administrative capability in Microsoft 365 / Entra ID or Google Workspace, as well as Windows Server or Linux environments.
- Experience with MDM/RMM tools (e.g., Intune, Jamf, NinjaOne, Datto) for automated device provisioning, patching, and monitoring.
- Hands-on experience configuring firewalls, antivirus/antimalware systems, spam filtering, and automated cloud/on-premise backups (e.g., Datto).
- Successful applicants will be asked to show proof that they can legally work in the U.S
Yearly Base Salary Range for this position is $125.000 to $155,000
We like you just the way you are.Diversity fuels our innovation. Inclusion, belonging, equity, and neurodiversity drives our best-in-class culture. We strive to create workplaces where everyone feels empowered to share ideas, grow at their own pace, and work together towards a shared vision while holding each other to a higher standard. For us, DEI&B is the only way forward.
