Chemours is seeking a
IT Infrastructure Specialist to join our growing Information Technology team. This position will be available at the
New Johnsonville, TN location and report directly to the New Johnsonville Site IT Leader.
This role supports a manufacturing site environment by providing reliable end-user and plant-floor computing support, helping employees resolve technology issues, and maintaining equipment and processes that enable safe, effective business operations.
The responsibilities of the position include, but are not limited to, the following:- Provide second-tier support for end-user escalations, including potential off-hours, on-site manufacturing critical PC support.
- Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
- Install, configure, and test computer software, applications, and upgrades on company-issued devices, including personal computers, tablets, virtual desktop clients, mobile devices, and network connections.
- Provide training for end-users on the use of technology, as appropriate.
- Develop and maintain support technician documentation, tools, and processes.
- Adhere to established procedures, global policies, safe work protocols, and process workflows in a manufacturing environment and across all support areas.
- Support site-specific manufacturing technologies, including Aspen Explorer/IP21 workstations, industrial scanners and printers, lab equipment support, remote control tools, and Microsoft Teams Telephony-related functions.
The following is required for this role:
- Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
- 2+ years of direct IT support experience in a corporate or technical environment.
- Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
- Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.
- Excellent customer service, communication, and collaboration skills.
- Perform physical tasks, including lifting up to 50 pounds, as needed.
- Role is required to be 100% on site/in person.
- Must live within a 1Hr commute from site.
The following is preferred for this role:
- Dell Certified Support Technician or equivalent certification.
- Experience with Microsoft Office 365 services and tools, such as Teams, SharePoint, Power BI, or Power Automate.
- Experience with Microsoft Teams Telephony and related Teams functions
- Experience with Microsoft Endpoint Configuration Manager/Intune or related endpoint management tools.
- Experience with endpoint security tools or Windows scripting languages such as PowerShell or Batch.
- Experience with Aspen Explorer and workstations that run IP21 graphics
Benefits: Competitive Compensation
Comprehensive Benefits Packages
401(k) Match
Employee Stock Purchase Program
Tuition Reimbursement
Commuter Benefits
Learning and Development Opportunities
Strong Inclusion and Diversity Initiatives
Company-paid Volunteer Day
We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life.
Learn more about Chemours and our culture by visiting Chemours.com/careers.
Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities.
In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.
Pay Range (in local currency):
$73,947.00 - $115,542.00
Chemours Level:
23
Annual Bonus Target:
6%
The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.
At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."
